If you're interested in trialing Owner Statements before upgrading to our Mogul plan, please contact our sales team at [email protected].
Monthly Owner statements are automatically generated for every Property that has an Owner and Reservation commission.
Owner statements onboarding
To get started with Owner statements, a simple onboarding flow will bring you through all of the necessary steps.
Click Operations
Click Owner statements
Click Get started
Add an Owner
An Owner is the Individual or Company that the Owner statement will be addressed to. Owner statements are generated automatically and sent manually, so you will always have an opportunity to review the Owner statement before you choose to share it with the Owner.
Add properties
Next, select the properties that belong to that Owner. You can select as many properties as you like, and an Owner statement will be generated for each.
Set up a Reservation commission
The Reservation commission is associated with the Owner's Properties, and has several components.
Payout direction
If you receive the reservation payouts and pay the Owner their earnings, we'll generate a monthly Statement for you. Select 'My Company' if you want to generate monthly Statements.
If the Owner receives the reservation payouts and owes you a commission, we'll generate a monthly Invoice for you. Select 'The Owner' if you want to generate monthly Invoices.
Commission
Commissions are calculated for each reservation, based on the Reservation commission you have created for the Owner's Property's. Your custom commission can be built by combining one or more common commission methods:
Accommodation commission is the percentage that you take from the accommodation after any discounts are applied. You can configure one rate to all reservations, or configure a different rate for a specific platform.
Guest fee commission is the percentage that you take from the fees paid by the guest and passed through to you. You can configure one rate for all guest fees, or set a specific rate per fee. (This does not apply to platform fees, that the guest would pay directly to the booking platform.)
Flat rate per reservation is a flat rate applied per reservation. You can configure one rate to all reservations, or configure a different rate for a specific platform. For example, you can charge a flat rate only on Direct reservations, to help cover additional marketing expenses required to increase Direct reservations.
Statements
To view your Statements, go to Operations > Owner statements > Statements.
Once an Owner and Reservation commission are created for a property, Statements will be generated automatically. By default, 2 months of Statements are generated:
1 calendar month prior
Current calendar month
Statements are either Open or Closed:
Open statements are still receiving data.
Closed statements are considered final, and will not receive new data.
Statements consist of 2 main sections:
Reservations - Any reservation for that property that has a check-in for that month will show on the Statement.
Transactions - Any transaction that has a line item associated with that Property and is dated that month will show on a Statement. If a particular months statement was closed, and a transaction was created for the closed month, that transaction line will show on the soonest month with an Open statement.