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Using Search

Quickly navigate Hospitable, find properties, and trigger actions from one search interface

Written by Kelly
Updated today

The new Search feature is currently available to beta users. If you wish to enable this, turn on Beta Features.

What Search can do

Search helps you quickly:

  • Navigate anywhere in Hospitable (pages and settings)

  • Search across key areas like:

    • Inbox (conversations)

    • Properties and settings

    • Upsells

    • Messaging rules

    • Metrics

    • Teammates

    • Users

    • And more

  • Run Actions (previously called “commands”) like Add booking or Create upsell

You can open Search from anywhere in the app and jump directly to what you need without clicking through multiple menus.


Open Search

You can open Search using a keyboard shortcut or from the navigation menu.

Keyboard shortcuts

  • Mac: Command + K

  • Windows / Linux: Control + K

From the menu

  • Click Search in the main navigation menu.

The Hospitable navigation sidebar with the Search option highlighted near the top

Search modes (Global vs scoped)

When you open Search, you can use it in two ways:

Global search

Start typing to search across everything.

This is the fastest option when you’re not sure where something lives.

Scoped search (search within a specific area)

Typing / or in: shows available categories you can search within.

You can then select a category or continue typing to narrow your results.

Examples:

  • /inbox HA-1234567 to find a reservation thread by reservation code

  • in: properties pet fee to jump directly to a property setting

Actions menu

To see available Actions, type:

  • /actions

  • in: actions

Selecting an action opens the relevant page or modal so you can complete the action immediately.

For example, you can use this to find Actions like:

  • Add booking

  • Create upsell

  • Invite teammate


Go to pages and settings

Use Search to jump directly to pages across Hospitable. Start typing the name of a property or section to see suggestions. For example:

  • Inbox

  • Calendar

  • Guest experience

  • Rules

You can also navigate directly to deep pages inside a property, such as:

  • Availability

  • Pricing

  • Property details

  • Instant Book settings

This allows you to skip multiple clicks and open the exact page you need.


Search in the Inbox

Use Search to quickly find guest conversations in the Inbox.

You can search by:

  • Guest name

  • Reservation code

  • Phone number

Selecting a result opens the conversation thread directly.


Search and open properties

You can search across your properties directly. Start typing the property name and select it from the results to open the property overview page.

You may also see suggestions for specific pages within that property, allowing you to jump directly to settings like pricing or availability.


Search Help Center and Community

You can also search additional Hospitable resources, such as:

  • Help Center articles

  • Community discussions

Selecting a result opens the resource so you can learn more without manually browsing the Help Center.


Tips for using Search with your keyboard

  • Use the arrow keys to move through results.

  • Press Enter to select the highlighted option.

  • Press Command + K (Mac) or Control + K (Windows/Linux) again to close it.

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