Skip to main content

Currency and Multi-Currency Support for Direct Bookings

Understand how currency works for pricing, payments, and payouts in Direct bookings

Written by Dawn Ginie Santoyo

Currency in Direct bookings is set at the property level and determines how prices are shown to guests and how payments are processed.

This article explains how currency works and what to expect when managing multiple properties.


How Currency Works

Each property has a single configured currency.

This currency is used for:

  • Displaying prices to guests

  • Processing payments

  • Recording booking totals

Guests will always see prices in the property’s currency.

Hospitable does not convert currencies for guests.


Multi-Property Currency Setup

If you manage multiple properties:

  • Each property can have a different currency

  • Guests will see pricing based on the selected property

There is no automatic currency conversion between properties.


Payout Currency

Your payout currency must match your property currency.

This ensures:

  • Payments are processed correctly

  • No conversion is required during payout

Mismatched payout and property currencies may cause payment issues.


What Guests Experience

Guests:

  • See prices in a single currency per property

  • Pay in that same currency

  • Are not shown converted values

This ensures a consistent booking experience.


Limitations

Currency behavior is fixed and cannot be customized per guest.

  • No multi-currency display per property

  • No automatic currency conversion

  • Currency cannot change during the booking flow


Important Things to Know

  • Currency is set per property

  • Guests always pay in the property’s currency

  • No automatic conversion is applied

  • Multi-currency setups are managed per property

Did this answer your question?