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Payout Verification Requirements

Find out what information and documents you may need to verify your payout method based on your business setup.

Written by Dawn Ginie Santoyo

Before you can receive payouts, the account holder’s information must be verified through Hospitable’s payment provider.

The requirements depend on the business setup selected during verification. Adyen first attempts to verify the information provided automatically. If it cannot complete a verification check, additional information or supporting documents may be requested.

The exact requirements can vary during verification. You may not need to provide every document listed in this article.


Individual

Choose Individual if the bank account is in a person’s name and they are not operating as a registered sole proprietor.

Information to have ready

  • Legal name

  • Date of birth

  • Residential address

  • Contact information

  • Applicable national or tax identification information

  • Bank account details

Documents you may be asked for

If the information cannot be verified automatically, you may be asked for:

  • Government-issued photo ID

  • Proof of residential address

  • Proof of national or tax identification, where applicable

  • Bank document


Sole Proprietorship

Choose Sole proprietorship if the account belongs to a registered sole proprietor.

Information to have ready

  • Owner’s personal information

  • Sole proprietorship or trading name

  • Country where the business is registered

  • Applicable registration or tax information

  • Address

  • Bank account details

Documents you may be asked for

If the information cannot be verified automatically, you may be asked for:

  • Owner’s identity or address documents

  • Business registration or constitutional documents

  • Proof of business address

  • Bank document


Company

Choose Company if the bank account belongs to a registered business entity, such as an LLC or corporation.

Information to have ready

  • Legal company name

  • Registered address

  • Company registration details or number

  • Applicable tax information

  • Bank account details

  • Information about the company’s owners, controller, and authorized signatory

People associated with the company

You may need to provide information about the following people:

  • Owner: Anyone who directly or indirectly owns 25% or more of the business.

  • Controller: A person who exercises ultimate control over the company. If no individual meets this definition, a member of senior management may need to be provided.

  • Signatory: Someone legally authorized to enter into agreements on behalf of the company.

One person can fulfill more than one of these roles.

Documents you may be asked for

If the information cannot be verified automatically, you may be asked for documents related to:

  • Company registration

  • Business address

  • Ownership

  • Tax information

  • Identity of people associated with the company

  • Bank account


Partnership or Association

Choose Partnership or association if the bank account belongs to a partnership or association.

Information to have ready

  • Legal or registered name

  • Address

  • Applicable registration or tax information

  • Bank account details

  • Information about individuals associated with the entity

Documents you may be asked for

If the information cannot be verified automatically, you may be asked for:

  • Registration or constitutional documents

  • Proof of address

  • Verification documents for associated individuals

  • Bank document


Trust

Trust is only available as a business setup for bank accounts in Australia.

Have information about the trust and the individuals or entities associated with it ready.

Documents you may be asked for

If the information cannot be verified automatically, you may be asked for:

  • Trust or constitutional documents

  • Verification documents for relevant associated parties

  • Bank document


Before You Start Verification

Make sure you select the business setup that accurately represents the legal structure of the account holder and the bank account being verified.

Changing your business setup after starting verification resets your verification progress. Information already entered and documents already uploaded cannot be carried over to the new setup.

For instructions on completing the verification process, see Verify Your Bank Account for Hospitable Payouts.


Additional Verification Requirements

Adyen may request additional information or documents if the information submitted cannot be verified automatically. The exact requirements can depend on the business setup and country.

For Adyen’s complete verification requirements, see their official documentation: • Adyen Marketplace Verification RequirementsAdyen Document Requirements

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