Integrating Hospitable with Pool Pilot turns pool and spa heating into an automated guest add-on instead of a manual operational task. Pool Pilot syncs with your Hospitable reservations and lets guests purchase pool heat, spa heat, or both through a branded mobile-friendly page.
Using each pool’s learned heat-up rate and the weather forecast, Pool Pilot determines when to start heating so the water is ready for check-in, then shuts the heater off at checkout. Reservation changes and cancellations automatically adjust the heating schedule, and heaters only run for paid, active stays. Pool Pilot also monitors heating performance and alerts operators when a heater, controller, or related equipment appears to have failed, helping teams address problems before guests arrive.
It supports major pool automation systems including Pentair, Jandy, Hayward, and Raypak.
Initiate the connection on Pool Pilot
Before you begin, have these ready:
The login for your pool control system: iAquaLink, Hayward OmniLogic, Pentair ScreenLogic or Pentair IntelliCenter.
Your Stripe login, if you want guests to pay for heating by card. You can also add this later.
Go to poolpilot-onboarding.onrender.com and click I'm Ready, Let's Go.
Create your PoolPilot account. Enter your company name, your name, email and phone number, and choose a password. You'll use this email and password to sign in to PoolPilot at https://app.poolpilot.app/.
Select Hospitable and click Continue.
Click Connect Hospitable Account.
You will be brought to Hospitable's login page (if you aren't already logged in).
Review the permissions, and click Authorize PoolPilot.
You will be redirected back to PoolPilot, where you'll see how many properties we imported from Hospitable. Tick every pool control system you use, then click Set Up My Systems.
Sign in to your pool system. Enter the same login you use in your pool system's app or website, then click Fetch Pools from This Account. PoolPilot lists every pool on that login.
Match each pool to its property. Your pools are on the left, and each one has a dropdown of your Hospitable properties on the right. PoolPilot suggests a match when a pool's name or address looks like a property, so check each suggestion and change any that are wrong. Tick Skip for a pool that isn't at one of your rentals.
If some of your pools are under a different login, click Add another account and repeat steps 6 and 7. Then save and continue.
Set pool heating prices and schedule. PoolPilot fills in recommended settings. Set the nightly price guests pay for pool and spa heating, or choose Free if heating is included in the stay.
Below the prices are the heating schedule and temperature limits. Tick the properties on the left that these settings are for, then click Apply. If some properties need different settings, change them and apply to those properties next. You can change any pool's settings later in PoolPilot.Review and accept the agreement. You'll see your pricing and the PoolPilot Software Subscription Agreement. Read it here, or click Open the agreement in a new tab to print a copy.
Type your name and title, tick the box to accept, and click Accept & create my account. This creates your PoolPilot account.
Connect Stripe. Guests pay for heating by card, and the money goes straight to your Stripe account. Click Connect Stripe, sign in to Stripe (or create a free account), and approve PoolPilot. Stripe brings you back when you're done.
No Stripe yet? Click I'll do this later. You can connect it any time in PoolPilot under Financials > Stripe. Until then, guests can't buy heating.
Add the guest link to your Hospitable messages. Each guest gets their own PoolPilot page to buy heating and control the pool during their stay. Copy your guest link and add it to a message rule in Hospitable, such as your booking confirmation or check-in message:
https://app.poolpilot.app/guest/%reservation_code%Paste it exactly as shown. Hospitable replaces
%reservation_code%with each guest's reservation code, so every guest gets the link for their own stay.You're all set!
This integration is built by PoolPilot LLC. For details on connecting Hospitable, visit their guide. For further assistance, reach out to [email protected].