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How to Delete Your Hospitable Account

Written by Pierre-Camille Hamana

If you no longer want a Hospitable account, you can delete it yourself directly from your account settings. Deletion is permanent: your listings, reservations, messages, and personal data are removed and cannot be recovered.

If you only want to stop being billed, see Cancel or Pause Your Hospitable Subscription instead.
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Before you delete your account

⚠️ Only the Primary Account Owner can delete a Hospitable account. Secondary users and team members cannot.

To avoid losing data or leaving loose ends:

  • Export anything you want to keep (reservations, financial reports, messages).

  • Disconnect your channel accounts (Airbnb, Vrbo, Booking.com, direct) from Hospitable first, so each platform knows the integration is ending.

  • Settle any outstanding payouts or balances. Pending funds that haven't paid out before deletion may be difficult to recover.

  • If you use the Vrbo Partner Connection, deleting your Hospitable account does not disconnect your account on Vrbo's side. You'll need to contact Vrbo directly if you want that link removed.

How to delete your account

  1. Review the on-screen notices. Any blocking warnings must be resolved before you can continue. Informational notices (for example, an active Vrbo Partner Connection) are shown for your awareness and don't stop the process.

  2. Enter your Hospitable password.

  3. Check your email for a verification code and enter it.

  4. Type DELETE to confirm.

  5. You'll be signed out automatically and your account will be deleted.

⚠️ Heads up: Deletion runs immediately. There is no cool-off period, and we can't undo a deletion once it starts.

What happens to your data

  • Your Hospitable account, listings, reservations, messages, and billing records are removed.

  • Your email address is freed up right away, so you can sign up again later with the same email without contacting support.

  • Connections managed by third-party platforms (for example, your Vrbo Partner Connection on Vrbo's side) are not affected and need to be removed with that platform directly.

If you can't delete the account yourself

If you're not the Primary Account Owner, or the flow isn't available for your account, contact Hospitable support, and we'll process the deletion for you (within 14 days for EU accounts, as required by law).

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