List of Short Codes (Including Definitions and Restrictions)

Shortcodes are placeholders for information used in your messaging and/or operations rules.

They start and end with "%", and help you provide a personalized experience to your guests.

To learn how to use short codes, view this article.

Some shortcodes have restrictions and may not be available for use in all rules/situations.

All rules: available for all rules
Requires a reservation: can only be used in a rule after a booking was accepted
Operations only: can only be used in the context of Operations Notifications, not on Guest Experience.
Requires a task: can only be used in relation with Tasks related Operations Notifications.
Requires Airbnb: An Airbnb listing needs to be included in the Hospitable property.

Key (All Short Codes Start and End with %)	Availability/ Limitations	Description	Example
`answers`	All rules	Placeholder for answers to questions. Managed with Questions rules.	-
`autohost`	All rules	Guest portal link for Autohost	-
`base_price`	Requires a reservation	The listing's base price for the booking	$150
`bathrooms`	All rules	Number of bathrooms in the listing	1 bathroom
`bedrooms`	All rules	Number of bedrooms in the listing	2 bedrooms
`beds`	All rules	Number of beds in the listing	2 beds
`check_in`	All rules	The check-in date of the booking	Friday, April 26
`check_in_day_of_month`	All rules	2-digit number for the day of the month when the check-in occurs	01
`check_in_hour`	All rules	The check-in hour ((populates based on the guest's locale, pulled from OTA)	15:00 or 3:00 PM
`check_out`	All rules	The check-out date of the booking	Monday, April 29
`check_out_day_of_month`	All rules	2-digit number for the day of the month when the check-out occurs	24
`check_out_hour`	All rules	The check-out hour	11:00
`children`	All rules	The number of children	1 child
`cleaning`	All rules	The cleaning fee for the booking	$50
`conversation_note`	Requires a reservation	The note inside the inbox conversation	-
`day_after_check_in`	All rules	The date of the day after check-in	Saturday, April 27
`day_after_check_out`	All rules	The date of the day after check-in	Tuesday, April 30
`day_before_check_in`	All rules	The date of the day before check-in	Thursday, April 25
`day_before_check_out`	All rules	The date of the day before check-out	Sunday, April 28
`guest_city`	All rules	The city where the guest is from	Paris
`guest_country`	All rules	The country where the guest is from	Sweden
`guest_email`	Requires a reservation	Guest's email address	-
`guest_first_name`	All rules	Guest's first name	Dany
`guest_full_name`	All rules	Guest's full name	Daenerys Targaryen
`guest_last_name`	All rules	Guest's last name\family name	Targaryen
`guest_phone`	Requires a reservation	Guest's phone number	+32 67 89 123 123
`guest_phone_last4`	Requires a reservation	Last 4 digits of the guest's phone number	3123
`guest_phone_last5`	Requires a reservation	Last 5 digits of the guest's phone number	23123
`guest_phone_last`6	Requires a reservation	Last 6 digits of the guest's phone number	123123
`guest_phone_last7`	Requires a reservation	Last 7 digits of the guest's phone number	89123123
`guest_state`	All rules	The state where the guest is from	California
`guests`	All rules	The number of guests, which includes adults and children. This also includes infants for Airbnb, Manual and Direct bookings.	2 people 2 children 1 infant (in case of Airbnb, Manual and Direct bookings)
`guidebook`	Requires a reservation	The value entered in the 'Your guidebook URL' field in the Hospitable property page. More details here.	-
`host_first_name`	All rules	The first name on your booking channel	John
`host_name`	All rules	The name on your booking channel	John Snow
`house_manual`	All rules, Requires Airbnb	The listing's 'guest manual' on Airbnb	-
`house_rules`	All rules, Requires Airbnb	The listing's 'additional rules' as seen in the 'house rules' on Airbnb	-
`infants`	All rules, Requires Airbnb	The number of infants	2 infants
`listing_address`	All rules	The short, publicly visible address of the listing	New York City, New York
`listing_city`	All rules	The city where the listing is based	New York
`listing_description`	All rules	The content of the listing's 'description' section on Airbnb or VRBO	-
`listing_directions`	All rules, Requires Airbnb	The content of the listing's 'directions' section on Airbnb. (Found under the 'Arrival Guide' tab on Airbnb listing settings)	-
`listing_full_address`	Requires a listing	The listing's full address	210 Broadway, New York City, NY
`listing_id`	All rules	Booking platform's unique id for the listing	12345678
`listing_name`	All rules	The listing's publicly visible name on Airbnb and Booking.com (for Vrbo and Hospitable listings, this will use the property name)	Cozy loft on Broadway
`listing_neighborhood`	All rules	The content of the listing's 'neighborhood' section in Airbnb	210 Broadway
`listing_price`	All rules	No longer valid.	-
`listing_security_deposit`	All rules	Security deposit	$150
`listing_space`	All rules	The content of the listing's 'space' section on Airbnb	-
`listing_summary`	All rules	The content of the listing's 'summary' section on Airbnb	-
`listing_transit`	All rules	The content of the listing's 'getting around' section on Airbnb	-
`listing_type`	All rules	The listing type	apartment
`listing_zip`	All rules	The listing's zip/postal code	90210
`neighborhood_overview`	All rules	The content of the listing's 'neighborhood overview' section in Airbnb
`nights`	All rules	The number of nights the guests are staying for	3 nights
`note`	Requires a reservation	The calendar note on Airbnb or VRBO for this booking
`payout`	All rules- Unavailable for Booking.com reservations.	The amount that the host receives for the booking	$950
`platform`	All rules	The listing's platform	Airbnb
`primary_host_name`	All rules- Unavailable for Booking.com reservations.	The name of the listing's primary host (or name of listing owner if both primary host and listing owner are scoped to the ruleset)	John Doe
`property_name`	All rules	The name of the Hospitable.com property. You can change this name from the 'Properties' tab by selecting the property and clicking on its name at the top.	-
`reservation_code`	Requires a reservation	The booking code in the booking platform	HA-FH394A
`rental_agreement`	Requires a reservation	The value entered in the 'Your rental agreement URL' field in the Hospitable property page. More details here.	-
`room_type`	All rules	The listing's room type	entire home/apt
`smartlock_code`	All rules Requires smart lock integration	The smart lock code generated by the smart lock integration	1125
`subtotal`	All rules	The subtotal for the booking	$975
`task_end_date`	Requires a task	-	-
`task_end_time`	Requires a task	-	-
`task_note`	Requires a task	-	-
`task_start_date`	Requires a task	-	-
`task_start_time`	Requires a task	-	-
`task_list`	Requires a task with a checklist	List of tasks	Clean bedding
`tax_canada_gst`	Requires a reservation	Canadian GST on the booking subtotal	CA$5
`tax_canada_qst`	Requires a reservation	Canadian QST on the booking subtotal	CA$10
`tax_canada_quebec_total`	Requires a reservation	Both Canadian QST and GST together on the booking subtotal	CA$15
`teammate_company`	Operations only	The teammate's company name	The Night's Watch Co.
`teammate_email`	Operations only	The teammate's email address	-
`teammate_first_name`	Operations only	The teammate's first name	Samwell
`teammate_full_name`	Operations only	The teammate's full name	Samwell Tarly
`teammate_last_name`	Operations only	The teammate's family name/last name	Tarly
`teammate_phone`	Operations only	The teammate's phone number	+44 7654 321 123
`total`	Requires a reservation	The total amount charged to the guest for the booking	$1875,89
`upsell`	Requires a reservation	The URL populated by the host in the Property Details > Basic > Upsell section. Currently, this is a property-level short code.	-
`wifi_name`	Requires Airbnb, Requires a reservation	The listing's WiFi name	Apt4 2.4G
`wifi_password`	Requires Airbnb, Requires a reservation	The listing's WiFi password	party-like-its-2019