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Using the %guidebook% short code to share property-level guidebook links with your guests.
Using the %guidebook% short code to share property-level guidebook links with your guests.

How to use the %guidebook% short code to automatically share property-specific guidebook links with your guests.

Emily Tunggala avatar
Written by Emily Tunggala
Updated over a week ago

Add your guidebook link to each property

  1. Log in to my.hospitable.com

  2. Navigate to 'Properties' > select the property you'd like to add a guidebook link for

  3. In the sub-navigation, click 'Details'

  4. Scroll down to the 'Basics' section > 'Guidebook'

  5. In the text field next to 'Guidebook', insert your property-specific guidebook URL

  6. Repeat these steps for each property that you have a guidebook URL for

Add the %guidebook% short code to your messaging rules

  1. Navigate to 'Guest Experience' > 'Messaging rules'

  2. Select an existing messaging rule, or + Add new
    โ€‹Note: the %guidebook% short code can only be used in messaging rules for confirmed bookings, and will not be available for inquiries or requests to book.

  3. Within your messaging rule, add the %guidebook% short code, which will be populated with that property's guidebook URL. If the property does not have a guidebook URL, it will remain blank, so make sure that all properties scoped to this messaging rule have a guidebook URL. The %guidebook% short code will contain the guidebook URL only, so it's recommended to add some context in your messaging rule to introduce what the URL is.

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