Use this article to find your Hospitable referral link, invite someone by email, check the status of your referrals, understand why a referral credit may be missing, and learn how to unlock VIP Support. The referral program is available to all current Hospitable hosts.
How much referral credit do the referrer and the referred host receive?
The referrer is the host who shares a referral link. The referred host is the new host who signs up through that link. When you refer someone to Hospitable using your unique referral link, you (the referrer) receive a $100 credit, and the referred host receives a $30 credit. Both credits are added when the referred host pays their first invoice after a successful free trial. The referrer's credit is applied to the referrer's next bill. The referred host's credit is applied to their first invoice.
What referral credit applies with grandfathered pricing or the free Essentials plan?
Both the referrer and the referred host receive a $30 credit, instead of the standard amounts, when the referrer is in one of these cases:
Grandfathered pricing: you subscribed before October 3, 2022.
Free Essentials plan: you are on the free Essentials plan.
Who can use the Hospitable referral program?
All Hospitable hosts are automatically enrolled in the Hospitable referral program. Hosts can see the Refer a host page and use their referral link.
How are Hospitable referral credits applied to my bill?
Referral credits are added to the referrer's account when the referred host pays their first invoice after a successful free trial. The credit is then applied automatically to the referrer's next invoice and subtracted from the total amount due. If a credit is still missing, follow the steps in the section "What should I do if my referral credit didn't post?" below.
What happens to referral credits if the referred host's trial is cancelled?
If a referred host doesn't add a payment method before their trial ends, the subscription auto-cancels — and both the referrer's credit and the referred host's welcome credit (their $30 credit) are voided (and will show as Referral expired in Your referrals). Adding a card later starts a fresh subscription, but the original credits won't be reinstated. Encourage your referrals to add their card during the trial. To learn how long the free trial lasts and what to expect, read What to expect with Hospitable's free trial.
How do I become a VIP Host by referring 5 hosts?
Once you’ve successfully referred five new Hospitable hosts, you’ll become a VIP Host, which unlocks:
Priority Support: your conversations go to the front of the line, plus WhatsApp access
Slack #avengers channel: direct access to Support, Product & Engineering
CEO's WhatsApp: connect with Pierre-Camille for insights and priority assistance
Is there another way to unlock VIP Support?
Another way to unlock VIP Support is by investing $5,000 or more in Hospitable.
Investors who meet this threshold are automatically eligible for VIP Support. Learn more at invest.hospitable.com.
Where do I find my Hospitable referral link?
Click your profile icon.
Select Refer a host (or go directly to https://my.hospitable.com/referrals).
Your unique referral link appears under Your link, next to a Copy link button. Click Copy link, then paste the link into a message or post to share it.
You can use the share icons below your link to share your referral link through any of the supported apps and social media channels. The person you refer must sign up using your referral link for the referral to count.
How do I send a referral invitation email from Hospitable?
You can share your referral link directly, or you can invite them from Hospitable through a prepared email:
Under Or invite by email, type or paste the email addresses of the people you want to invite
To preview or modify the email subject and/or content, expand Preview email below the email field
Click Send invites
After you click Send invites, follow the progress of the invitation in the Your referrals panel, as described in "How do I check the status of my Hospitable referrals?" below.
How do I check the status of my Hospitable referrals?
The Your referrals panel on the Refer a host page shows each person you invited, with a partially hidden email address, a status, and a date. The email addresses are partially hidden to protect the privacy of the referred host. The date is the date of that status change, so each referral shows the date it reached its current status. The statuses are:
Sent email invite - the invite was sent but the host hasn't signed up
Signed up for trial (not a referral yet) - the host has signed up for a trial, but has not activated a subscription. The referral counts once the referred host adds a card before their free trial ends and pays their first invoice.
Successfully referred! - the referred host's free trial ended successfully, because they paid their first invoice
Referral expired - the referred host didn't complete their free trial successfully, for example because their first payment failed, they didn't add a payment card before the end of the free trial, or they cancelled the free trial. Credits for an expired referral are not applied.
To find a specific referral, select the Status filter in the Your referrals panel. You can sort by Newest or Oldest, and show all statuses or only one status.
What does a referral journey look like in the Your referrals panel?
This example uses made-up dates to show how the status and date change for one referred host:
1 March 2026: the referred host signs up for a free trial through your referral link. The panel shows Signed up for trial (not a referral yet) with the date 1 March 2026.
11 March 2026: the referred host adds a payment method and pays their first invoice. The same referral now shows Successfully referred! with the date 11 March 2026, and your referral credit is applied automatically.
If instead the referred host does not add a payment method before the end of the free trial, the referral shows Referral expired with the date it expired. No credit is applied.
Why didn't I receive a referral credit?
If your credit wasn't applied, one of the following may have occurred:
The referred host didn't sign up using the unique referral link or invitation email.
The referred host's account was canceled prior to the first invoice. This can occur, for example, if the free trial period ends prior to a host adding a payment method. Once an account is canceled, the credit will no longer apply.
The referred host hasn't paid their first invoice yet. The referrer's credit is added once that first invoice is paid.
If none of these apply and you still think your credit is missing, follow the steps in the section "What should I do if my referral credit didn't post?" below.
What should I do if my referral credit didn't post?
Referral credits are applied automatically. If the referred host signed up with your referral link, added a payment method before their free trial ended, and paid their first invoice, but your credit is missing, we can investigate, confirm if the credit should apply, and correct the credit manually.
Contact us if you believe there is an error with referral credits or if you see one of the following cases:
The referral shows Successfully referred! but your credit is missing.
The referral still shows Signed up for trial (not a referral yet) 45 days after the date shown next to that status, and has changed to neither Successfully referred! nor Referral expired.
The referral shows Referral expired, but the referred host completed their free trial successfully and paid their first invoice.
The referred host used your referral link, completed their free trial successfully and paid their first invoice, but didn't receive their credit.
To report a missing credit, contact our Support team through chat, share the problem along with the referred person's name and email address, and then ask to speak to a human teammate.
Important: if the referred host's trial ends before they add a payment method, the subscription is cancelled and both the referrer's credit and the referred host's welcome credit are voided. We cannot restore these credits.
What if the referral code wasn't attached during signup? Can I still add it?
Yes, you can still add a referral after the referred host has signed up. A referral credit is added only when the referred host pays their first invoice after a successful free trial.
To add the referral, we need confirmation from the referrer. Ask the referrer to contact our Support team through chat, confirm that they referred you, and include your email address. If you can't reach the referrer, contact our Support team through chat and ask to speak to a human teammate.