Hospitable.com

In this article, we answer some of the most commonly asked questions about your account and settings.

FAQs & Troubleshooting - Account & Settings

Assistant

Lisa Prins

Ethan Brown

Account & Settings

GDPR Compliance at Hospitable

Learn how to edit your email address in the profile settings.

How do I change the email address associated with my Hospitable.com account?

You can change your password from the Security page in Settings.

How do I change my password on Hospitable.com?

What to do to change personal details associated with your account.

How do I change my personal info?

You can stop (almost) every email notification.

I want to stop receiving emails from Hospitable.com

Security & Privacy

Learn about lead platforms and what they do

How do I set a lead platform?

Add markup rates to your base price for a booking platform that will apply to every property

How do I set markup rates for a booking platform?

How to enable experimental features so you're first to try out new features

How do I enable beta features?

We are taking extra steps to ensure that your messages are scheduled at a time that is most comfortable for your guests.

What does "Enforce Time Restrictions between 9am and 9pm" mean?

The timezone can be changed in Account Settings

How do I change the default time zone setting in my account?

Yes, you can activate notifications sent whenever Airbnb requires ID verification for your guest (formerly called Checkpoint).

Can I receive email notifications when my guest has to get their ID verified by Airbnb?

Alyssa Ward

Jenn Tomaszewski

Preferences

How do I access Market reports?

How to contact support

Tips on getting a faster answer to your support inquiry

Pierre-Camille Hamana

Support

Can I refer someone to Hospitable?

Do you have an Affiliate Program?

Affiliates & Referrals

Status page

Pricing

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company

Tickets portal

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