Hospitable.com

In this article, we answer some of the most commonly asked questions about your account and settings.

FAQs & Troubleshooting - Account & Settings

Assistant

Lisa Prins

Ethan Brown

Account & Settings

GDPR Compliance at Hospitable

Learn how to edit your email address in the profile settings.

How do I change the email address associated with my Hospitable.com account?

You can change your password from the Security page in Settings.

How do I change my password on Hospitable.com?

What to do to change personal details associated with your account.

How do I change my personal info?

You can stop (almost) every email notification.

I want to stop receiving emails from Hospitable.com

Security & Privacy

Learn about lead platforms and what they do

How do I set a lead platform?

Add markup rates to your base price for a booking platform that will apply to every property

How do I set markup rates for a booking platform?

How to enable experimental features so you're first to try out new features

How do I enable beta features?

We are taking extra steps to ensure that your messages are scheduled at a time that is most comfortable for your guests.

What does "Enforce Time Restrictions between 9am and 9pm" mean?

The timezone can be changed in Account Settings

How do I change the default time zone setting in my account?

Yes, you can activate notifications sent whenever Airbnb requires ID verification for your guest (formerly called Checkpoint).

Can I receive email notifications when my guest has to get their ID verified by Airbnb?

Alyssa Ward

Jenn Tomaszewski

Preferences

How do I access Market reports?

How to contact support

Tips on getting a faster answer to your support inquiry

Learn more about faster support response times, support over WhatsApp, and our plan for phone support

What is Priority Support?

Priority support is available worldwide to all our customers

How to activate Priority Support?

Pierre-Camille Hamana

Support

Can I refer someone to Hospitable?

Do you have an Affiliate Program?

Affiliates & Referrals

Status page

Pricing

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company

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