Hospitable.com

Learn about the new navigation and side menu setup on Hospitable

New Navigation

Fix common problems signing into your Hospitable account — including password resets, device verification, Google sign-in, and browser issues.

Troubleshooting Login and Account Access Issues

Troubleshoot missing emails from Hospitable — including password resets, device verification, booking notifications, payout alerts, and secondary user invitations.

Not Receiving Emails from Hospitable

Lisa Prins

Kelly

Ethan Brown

Customize your preferences, join our affiliate program, and more

Account & Settings

GDPR Compliance At Hospitable

How do I change the password for my Hospitable account?

Account Security: Changing Account Password

How to change account and personal details on Hospitable, including your email address and profile information

Account Details: How to Change Personal Details, Email, and Info

Hospitable sends you notifications for a number of different things. How do I stop email notifications from Hospitable?

Email Notifications From Hospitable

What are trusted devices, and how do I confirm my device as trusted?

Trusted Devices

Reynir Óli Smárason

Security & Privacy

Understand how to set up, connect and purchase a Domain

Domains

Manage and connect your external domains on Hospitable

Externally Purchased Domains

Setting up Your Brand in Hospitable

This article covers if you can still use a custom domain that is managed by hospitable to send/receive emails via a third-party email service provider

Using a Third-Party Email Service (Google Workspace, Microsoft 365, etc.) with a Hospitable-Managed Domain

Emily Tunggala

Dawn Ginie Santoyo

Kevin Ramirez

Brands

Understand what you can configure from Settings → Preferences in Hospitable.

Preferences: Overview

Configure your language, time zone, calendar layout, appearance, and beta feature preferences.

Preferences: General

Control email and mobile notifications for automated messages, guest verification, daily activity, and Opportunity Center updates.

Preferences: Notifications

Control how Hospitable selects message languages, handles returning guests, and schedules automated guest messages.

Preferences: Guest Experience

Enable daily task summary emails for teammates who have upcoming assigned tasks.

Preferences: Operations

Configure default lead platforms, platform-level markup rates, and property naming behavior.

Preferences: Properties

Control which pricing, availability, and minimum-stay changes Hospitable pulls from a lead listing and synchronizes across a property.

Preferences: Sync

How do I set the platform that the lead listing is selected from?

Lead Listings: Setting Your Lead Listing By Platform

Understand what markup rates are, how they affect your pricing on each booking channel, and how to set or change them

Markup Rates on Hospitable

Pierre-Camille Hamana

Preferences

How to contact Hospitable Support, what to include when you report a bug or product issue, and tips for getting a faster resolution."

How to Contact Hospitable Support

How priority and VIP support work; how to sign up to or be included in those, and how to contact Hospitable support via WhatsApp.

Priority and VIP Support

Hospitable account FAQs: changing your profile picture, unsubscribing from townhall and marketing notifications, recovering an account when you've lost access to the old email and phone, and which languages Hospitable…

FAQs & Troubleshooting - Account & Settings

Support

Can I refer someone to Hospitable?

Affiliates & Referrals

Status page

Pricing

Hospitable status

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Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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