Account & Settings

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15 articles in this collection
Written by Pierre-Camille Hamana, Matthew Demetrio, Hanna Rosol and 4 others

Security & Privacy

How do I change the email address associated with my Hospitable.com account?

Learn how to edit your email address in the profile settings.

Written by Hanna Rosol
Updated over a week ago

How do I change my password on Hospitable.com?

You can change your password from the Security page in Settings.

Written by Lisa Prins
Updated over a week ago

How do I change my personal info?

What to do to change personal details associated with your account.

Written by Lisa Prins
Updated over a week ago

I want to stop receiving emails from Hospitable.com

You can stop (almost) every email notification.

Written by Matthew Demetrio
Updated over a week ago

Preferences

How do I set a lead platform?

Learn about lead platforms and what they do

Written by Jenn Tomaszewski
Updated over a week ago

How do I set markup rates for a booking platform?

Add markup rates to your base price for a booking platform that will apply to every property

Written by Alyssa Ward
Updated over a week ago

How do I enable beta features?

How to enable experimental features so you're first to try out new features

Written by Jenn Tomaszewski
Updated over a week ago

What does "Enforce Time Restrictions between 9am and 9pm" mean?

We are taking extra steps to ensure that your messages are scheduled at a time that is most comfortable for your guests.

Written by Frances Rebollido
Updated over a week ago

How do I change the default time zone setting in my account?

The timezone can be changed in Account Settings

Written by Alyssa Ward
Updated over a week ago

Can I receive email notifications when my guest has to get their ID verified by Airbnb?

Yes, you can activate notifications sent whenever Airbnb requires ID verification for your guest (formerly called Checkpoint).

Written by Hanna Rosol
Updated over a week ago

Support

How do I access Market reports?

Written by Frances Rebollido
Updated over a week ago

How to contact support

Written by Pierre-Camille Hamana
Updated over a week ago

Tips on getting a faster answer to your support inquiry

Written by Pierre-Camille Hamana
Updated over a week ago

Affiliates & Referrals

Can I refer someone to Hospitable.com?

Learn about our Referral Program

Written by Jenn Tomaszewski
Updated over a week ago

Do you have an Affiliate Program?

Recommend Hospitable to your audience

Written by Alyssa Ward
Updated over a week ago