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Preferences: Overview

Understand what you can configure from Settings → Preferences in Hospitable.

Written by Dawn Ginie Santoyo

Hospitable’s Preferences let you control account-wide and personal settings for your workspace. Preferences are organized into tabs for general display settings, notifications, guest messaging, operations, property defaults, and synchronization.

Some preferences apply to the entire account, while others are saved separately for each user.

The Preferences page in Hospitable showing the General, Notifications, Guest experience, Operations, Properties, and Sync tabs

The Preferences page in Hospitable showing the General, Notifications, Guest experience, Operations, Properties, and Sync tabs


Open Preferences

  1. Go to Settings.

  2. Select Preferences.

  3. Choose the tab you want to update.

  4. Click Save on Top Right to apply the changes.


General

The General tab controls:

  • User interface language

  • Time zone

  • 12-hour or 24-hour time format

  • Start of week

  • Light, Dark, or System appearance

  • Beta features

Some General settings, such as appearance and start of week, are saved per user. Beta features apply to the entire account.


Notifications

The Notifications tab controls:

  • Notifications before certain automated guest messages are sent

  • Guest ID verification emails

  • Daily digest emails

  • Opportunity Center mobile push notifications

Some notification settings apply to the account owner, while others are configured separately for each user.


Guest experience

The Guest experience tab controls how Hospitable handles automated guest messaging, including:

  • Which language Hospitable prioritizes when selecting templates

  • Booking confirmations for returning guests

  • Time restrictions for scheduled guest messages

  • Fallback language

These settings apply account-wide.


Operations

The Operations tab lets the account owner enable a daily task summary for teammates who are assigned upcoming tasks.

When enabled, eligible teammates receive an email at 8:00 AM in their own configured time zone with their assigned active tasks for today, tomorrow, and the rest of the week.

Each teammate receives only their own assigned tasks. The summary is not a team-wide task list.


Properties

The Properties tab controls default property settings, including:

  • Lead platform

  • Platform-level pricing markup rates

  • Resetting property names


Sync

The Sync tab controls which information Hospitable pulls from a property’s lead listing and synchronizes to its other listings.

Reservation Sync is always enabled. Pricing, Availability, and Minimum Nights Stay Sync can be turned on or off.

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