At this time, only primary Hospitable users receive email notifications in relation to reservations (e.g. whenever a message is sent to a guest) and other updates about Hospitable services. If a secondary user was invited to access your Hospitable account through our User Management feature, they won't be able to receive email notifications from us by default.
To make sure your team stays in the loop, there are a couple of ways to send them notifications:
Include them as a Teammate
Set up Email Routing
Our email routing service lets you create a unique email address under the Hospitable.com domain proxy and re-direct all emails to one or several other email addresses. Learn more about how to set up email routing here.