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Managing images on your Direct sites
Managing images on your Direct sites

Be sure your property pictures and hero photos look beautiful on your Direct site by uploading images at the right size.

Alyssa Ward avatar
Written by Alyssa Ward
Updated over a week ago

Property Images

To manage property images, go to the Property section, select a property, select Details in the left side menu, and then go to the Photos section.

If you have an Airbnb listing connected to Hospitable, Hospitable will pull your property images from Airbnb. We will continue to fetch updates from Airbnb until you edit the images on Hospitable, then we will stop pulling updates from Airbnb, assuming you would like to have a distinct collection of images for Direct. For more information, see What happens when I edit my property details, fees and discounts?

Property image recommendations

Direct doesn't have any specific image requirements for your property images, but Google Vacation Rentals (GVR) does have very specific requirements, which are a good guide whether you intend to use GVR or not.

  • Recommended resolution: 1920 x 1080 px

  • Maximum height and width: 4000 px

  • Maximum size: 10 MB

  • File format: JPG, JPEG, PNG, WEBP

Sorting property images

You can change the sorting on images to control the order of how they are presented on your Direct site. Your first image will be the feature image on your Direct home page.

To manually sort images, go to your Property < Details and click on the Edit button for the Photos section. You can now drag-and-drop your photos into the desired order. Sorting images will not cause us to stop pulling updates from Airbnb.

Hero (Banner) Images

Hero images, also called banner images, stretch to the full width of the screen, with a max-height of about 550px. So the wider the photo is, the better.

It is recommended to have banner images at a minimum 2560px x 550px, taller images will be cropped.

Hero image size limits

Rather than impose limits to the size of images you can upload to your direct booking website, we run your images through an image size optimizer. This is to avoid slow load times due to large file sizes. This can result in some quality loss of larger images, but ultimately serves to make your site more user friendly.

How to upload hero images

Hero images are uploaded in the Direct Booking section.

  • Select Direct in the main menu

  • Select your website

  • Click on Design in the sub-menu

  • Click Add Images + under Hero background slider images

Images can be cropped in our editor when you upload them.

We also optimize image file sizes, so you won't experience slow load times with large images.

Check out our Direct Bookings Overview article to learn more about this feature.

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