A Short History Of Lead Listings
The lead listing on your property was more important before the Airbnb connection upgrade in November 2024.
The lead listing was where we would pick up your calendar details and information from during a regular 4.5-hourly sync with the lead listing platform.
Upgrading To PMS Connection
In November 2024, Hospitable upgraded the Airbnb connection to become a full property management software (PMS).
This means that the Hospitable calendar is now the ultimate source of truth for pricing, availability, and minimum night stays for both your Airbnb and Booking.com calendars. If we detect a conflicting value on your Airbnb or Booking.com calendars (if either of these is your lead listing), then Hospitable will override that value with the one already in the Hospitable calendar.
Note: If you are using a dynamic pricing tool to control your pricing and minimum night stay, make sure to connect that tool directly to Hospitable and not to your booking platforms.
This PMS behaviour applies when either Airbnb or Booking.com are the lead listing on your property.
What happens if Vrbo is the lead listing on a property?
When Vrbo is the lead listing on your property, Sync settings become relevant to your property and calendar.
When the Vrbo listing is the lead listing on your property, Hospitable checks the Vrbo calendar on a rolling 4.5-hourly basis to check for changes made on your Vrbo calendar, if Hospitable detects availability, pricing, or minimum stay lengths that are different to the values on the Hospitable calendar, we will pull in the values from the Vrbo calendar and push those to the other listings on the property if the relevant sub-sync setting is enabled.
The sub-sync settings are:
Availability sync
Pricing sync
Minimum night stay sync
If we detect different pricing on your Vrbo calendar, when Vrbo is your lead listing, for example, but Pricing sync is not enabled on your account, then we will not push the pricing from your Vrbo listing over to your other listings right away.
We will only update those other calendars during the 24-hourly full sync that we do with your Airbnb and Booking.com calendars.
Setting/Selecting A Lead Listing
There are two ways in which you can set the lead listing on your properties:
Select a Lead Platform. This is a global setting, applied to all properties on your account.
Select a Lead Listing for each property.
Setting/Selecting A Lead Platform
If you have your property listed on multiple platforms, you can define which platform is set as your lead listing platform for all of your properties by default.
To do this:
Click on Settings
Under Preferences, select Properties
Select your lead platform
Click Save lead platform
Setting/Selecting A Lead Listing
If you want to have a different Lead Listing to the Lead Platform selection on specific properties, then you can manually change the Lead Listing for those properties.
To do this:
Click on Properties
Select your property
Click the three dots next to the listing you want to make your lead listing
Select Set as lead listing
Setting a lead listing takes precedence over the lead platform.
If you have two listings from the same booking platform, then you can choose which of those listings is the lead listing. Please note that those listings have to have unique/different listing IDs.
A Note About Co-hosted Airbnb listings
When you connect a co-hosted Airbnb listing to Hospitable, you need the listing admin to be connected to your Hospitable account as well, in order for guest messaging and calendar sync to function as expected.
Both Airbnb listings will be automatically merged into the same property on Hospitable. The listing admin listing will automatically be set as the lead listing, if Airbnb is your lead listing. This cannot be changed.
If you want automated messaging to be sent from the co-host, then you will set that in the scoping of your messaging rules.