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How to Connect an Airbnb Account
How to Connect an Airbnb Account
Kelly avatar
Written by Kelly
Updated over a week ago

Steps to Connect to Airbnb with the Official Integration

Step 1:

  1. Log in to the Airbnb account you wish to connect

  2. If you are using a social authentication method to log in to Airbnb (such as Facebook or Google): you will need to create a password before proceeding to Step 2.

    1. Go to **https://www.airbnb.com/forgot_password**

    2. Type in your email address

    3. Follow the instructions from the email that you will receive

    4. Reset your password (we recommend using a different one for Airbnb and Hospitable).

Step 2:

  1. In another browser tab, log in to Hospitable

  2. Click on Connected Accounts

  3. Click on Connect with Airbnb

  4. Continue through these next steps:

    1. Confirm that you are logged in to your Airbnb account. Click Connect.

      Note: if you are already connected to other management software and only wish to use Hospitable in a limited capacity (without calendar access), select "Already connected to other management software? You can still use Hospitable in a limited capacity by connecting here" at the bottom of the screen. You can read more about those limitations here.

    2. Authorize our connection to Airbnb.

    3. On the success page, review which properties you'd like to import. If you don't wish to manage certain listings on Hospitable, select Mute this property on Hospitable.com. Click continue.

      If the connection was unsuccessful, click Try Again.

    4. If you are not the Primary Listing Admin, also known as the Airbnb Listing Owner, click Invite Primary Accounts.

      Alternatively, if you have the Listing Owner’s Airbnb login credentials, you can connect the account directly by continuing to Step 3 below.

      See: Airbnb Co-hosted Accounts

    5. After clicking on Thanks, I'm Finished for Now you will be redirected to your dashboard.

After successfully connecting your Airbnb account, please allow 30 minutes for all guest conversations to import to your Hospitable account. While you may not see all conversations right away, we will still be able to detect new events (like a new reservation) and send messages to your guests.

(Optional) Step 3: Connect Another Account

If you wish to connect another Airbnb account to your Hospitable account:

  1. Log out of Airbnb

  2. Repeat Steps 1 and 2 above with all additional Airbnb accounts

You’re Connected!

After completing the connection to Airbnb, Hospitable be able to manage your calendar, messages, and much more. Read more about our new upgraded connection here.

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