Connecting Airbnb to Hospitable using the official integration allows Hospitable to manage your listing details, calendar, messaging, and reservations automatically.
Follow the steps below to complete the connection successfully.
Before You Start
Make sure the Airbnb account you want to connect is ready:
You can log in successfully
Your profile includes a verified email address and profile photo
Your profile includes a phone number
No other property management software (PMS) is connected
To check for existing PMS connections:
Go to Airbnb → Profile picture → Account → Privacy & sharing → Services
Remove any existing connections
If you use Google, Facebook, or another social login, you must first create an Airbnb password:
Enter your email address
Follow the email instructions to set a password
An Airbnb account can only be connected to one Hospitable account at a time. Listings cannot be split across multiple Hospitable accounts.
How to Connect Airbnb to Hospitable
Step 1: Connect Airbnb in Hospitable
Log in to Hospitable
Go to Settings ⚙️ → Channel connections
Click Connect with Airbnb
Click Connect
Click Allow to authorize the connection
This will import all listings on that Airbnb account.
Note: An Airbnb account can only be connected to one Hospitable account at a time. You cannot split listings from the same Airbnb account across multiple Hospitable accounts.
(Not suggested): Limited Connection Option
You can choose a limited connection to Airbnb if:
Your Airbnb account is already connected to another property management software (PMS).
You only want to use Hospitable in a limited capacity.
You only want to use Hospitable to manage guest communication, teammate tasks, etc.
You don't want Hospitable to manage your Airbnb calendar.
⚠️ This option should not be used in most cases. Before proceeding, make sure you read and understand the limitations of using Airbnb with a Limited Connection.
To connect Airbnb to Hospitable on a limited connection, click here next to "Already connected to other management software? You can still use Hospitable in a limited capacity by connecting here" at the bottom of the connection screen.
Note: A limited connection does not provide full calendar control on Hospitable.
Step 2: Automatically Merge Listings
If Hospitable detects that the Airbnb listings being imported share an address or other similarities with other listings on your Hospitable account, we will suggest merging them with the other listings, under the same property.
Select "Same property" if the listings belong to the same property and should be merged together.
Select "No the same" if the listings are not for the same property, and they should not be merged.
Press "Continue" after confirming your setup.
Step 3: Review Imported Listings and Confirm the Connection
Each imported listing, unless merged during the connection process, will create a new property on Hospitable. Review your properties by going to:
Hospitable → Properties
Choose which listings to import
If you do not want to manage a listing in Hospitable, select Mute this property on Hospitable
Click Continue
If you don’t see a listing:
Check under Muted properties
Open the property and select Unmute listing
To confirm your Airbnb account is connected:
Go to Settings ⚙️ → Channel connections
Locate your Airbnb account
You will see one of the following:
PMS badge (full connection)
Limited Connection badge
Co-Hosted Listings
Hospitable supports co-hosted Airbnb listings, but requires the listing owner to be connected.
If you have the listing owner’s login:
Connect their Airbnb account using the steps above
If you don’t have their login:
Go to Settings ⚙️ → Channel connections
Click Invite host next to the co-hosted Airbnb channel
Complete the invitation
The listing owner will receive a secure invite to connect their account.
The listing owner must be connected for Hospitable to manage calendars, availability, and messaging reliably.
Read more about this here.
What happens if only the co-host is connected?
Listing details cannot be edited
Calendar updates will not sync
Availability blocks will not apply
Messaging automations may fail
If the listing owner disconnects:
New reservations will stop syncing
Existing reservations remain as records
You must reconnect the listing owner to restore functionality
After Connecting
Once connected:
Hospitable manages listing details, availability, and messaging
No iCal connection is required
Updates sync automatically
It can take up to 30 minutes for past guest conversations to appear. New messages and triggers will still work during this time.
After setup, click Thanks, I’m Finished for Now to return to your dashboard.
Troubleshooting Connection Issues
If you can’t connect your Airbnb account:
Make sure you are logged into Airbnb in another tab using the same browser and device
Try clearing your browser cache and cookies
Or open a Private/Incognito window and try again
If you’re using an Invite host link from the invite email:
Log out of Hospitable before accepting the invite from email
If you see an error that the account is already connected:
Disconnect it from the other Hospitable account
Or remove Hospitable from Airbnb → Account → Privacy & sharing → Services
Connecting Multiple Airbnb Accounts
To connect additional Airbnb accounts:
Log out of Airbnb
Repeat the connection steps for each account
Disconnect Airbnb
You can disconnect Airbnb from either platform.
From Hospitable:
Go to Settings ⚙️ → Channel connections
Click Edit → Delete next to the Airbnb account
Type "DELETE" into the text box
Click Confirm
From Airbnb:
Go to Airbnb → Profile picture → Account → Privacy & sharing → Services
Remove Hospitable
Reconnecting After Credential Changes
If you update your Airbnb login details (password, email, or 2FA), your connection may expire.
To reconnect:
Go to Settings ⚙️ → Channel connections
Find the affected account
Click Reconnect or Edit → Update
Complete authentication and any 2FA prompts
If you can’t access your Airbnb account, you must recover it through Airbnb before reconnecting in Hospitable.
Host Fee Structure Changes
Connecting to a PMS can affect your fee structure on Airbnb.
If your Airbnb account switches from a split-fee structure to a host-only fee structure during connection, Hospitable will automatically adjust markup rates to prevent payout disruption.
See Airbnb Service Fees: Split Fees vs Host-Only Fees on Airbnb for details.
Security and Data Protection
Security is paramount to our business, as it is for yours. We have designed a system that protects your booking channel credentials, which we have detailed on our data security page.
For more details about listing management:
For more information about the upgraded Airbnb connection:
For additional guidance, watch our Meet Your Host Mentor video.