MasterMind · Tech empowers property managers and tourism operators with smart tools that prevent incidents, enhance guest satisfaction, and optimise operations through automation with empathy.
They offer:
Real-time monitoring system for noise, cigarette smoke, occupancy, temperature and humidity, with incident actuators and without recurring subscription fees.
AI Call Bot, whose main purpose is to reduce reception and concierge service costs and to significantly improve guest experience. It performs outbound phone calls like Meet & Greet, Post-Stay, Feedback Collection and receives inbound Concierge calls. It’s highly configurable and is available in 26 languages. One of the major benefits is that you can expand the scope of the customer service without having to increase the cost of human labour.
Get started on Hospitable
Go to Apps.
Click on MasterMind · Tech.
Click on Get Started.
If you were already logged in to MasterMind, then you'll automatically be brought to your account with the temporary banner 'Hospitable integration connected'.
If not, you will be asked for your MasterMind credentials followed by the 'Hospitable integration connected' confirmation.
Initiate the connection on MasterMind
Login to your MasterMind account.
Click on the menu icon on the top-left.
Go to Integrations Centre.
Click on New Integration.
Select Hospitable.
Click Add Integration.
You will be redirected to the Hospitable login page (if you aren't logged in yet).
Review the permissions and click Authorize MasterMind · Tech.
You will be redirected back to your MasterMind account with the temporary banner 'Hospitable integration connected'
For steps on importing your properties, adding devices and managing incidents, refer to their integration manual.
This integration was built by MasterMind · Tech. If you need additional support, you can reach out to their team directly at [email protected].