Payments by Booking.com is a payment collection method designed to simplify and streamline the payment process between guests and accommodation partners. It provides security, convenience, and reliability by managing guest payments on behalf of the property
What is Payments by Booking.com?
Payments by Booking.com is a payment collection method offered to hosts to help them receive guest payments in a secure and efficient way. Instead of hosts handling all payments directly, Booking.com can collect payments from guests and then transfer the money to the host. This reduces your work and helps protect both parties against fraud and non-payment.
How does it work?
During the booking process, Booking.com charges the guest for their stay. The guest can pay using their preferred payment method, including credit/debit cards, digital wallets, or other local payment options. After the guest pays, Booking.com loads the money onto a virtual credit card (VCC). Later, they share the details of the VCC with the host.
When do I get paid?
The amount on the VCC becomes transferrable once the reservation has become non-refundable. This is in accordance with your cancellation policy, or at check-in time, if you offer free cancellations.
Can I be paid out via bank transfer instead?
Payments by Booking.com do offer the option to be paid out via bank transfer!
Bank transfer can mean potentially lower transaction costs and a choice of daily*, weekly* or monthly payout schedules after check-out.
*Some payout frequencies may not be available in every market.
What are the benefits of using Payments by Booking.com?
Using Payments by Booking.com comes with several benefits:
Reduced risk of fraud – Payments are verified and processed securely.
Less administrative work – You don’t need to chase guest payments or manage chargebacks.
More payment options for guests – Booking.com supports many global and local payment methods.
Reliable cash flow – Payouts are processed according to a clear schedule.
This service can be especially helpful for new hosts or smaller businesses that prefer predictable income and fewer financial risks.
How do I sign up for Payments by Booking.com?
If you're an existing partner, you can check your eligibility by logging into the Extranet, navigating to Finance > Payments by Booking.com, and seeing if Payments by Booking.com is available to you. If eligible, you can opt in and follow the setup instructions.
Is it available in all countries?
No, Payments by Booking.com is not available in every country or for every type of property. Availability depends on local regulations, currency support, and Booking.com's internal policies. However, Booking.com is continually expanding the program to more markets, so it's worth checking regularly if you're not yet eligible.
You can read more about Payments by Booking.com here.