You can control your Booking.com listing's Listed/Published or Unlisted/Unpublished status directly from your property in Hospitable.
This works both if:
You created your Booking.com listing directly from Hospitable.
our listing starts as unpublished, giving you time to review and complete all necessary setup before going live.
You connected an already-existing Booking.com listing to Hospitable.
Before Publishing
Sign the Booking.com Accommodation Agreement
Check your email for "Booking.com - Start partner account registration."
Follow the link to complete the agreement process.
Set up your financial details
Go to admin.booking.com.
Complete all pages under the Finance menu.
Add payout methods and invoice information.
Review your listing content.
Check that photos, amenities, and property details look correct.
Hospitable manages most content automatically, so most edits need to happen on Hospitable first. More details about what's managed by Hospitable and what you'll need to edit on Booking.com can be found here.
How to List/Publish or Unlist/Unpublish Your Booking.com Listing
To list/publish or unlist/unpublish your Booking.com listing:
Go to Hospitable → Properties.
Select the property containing the Booking.com listing.
On the property's Overview page, find the listing you want to change.
Click the dropdown menu next to the listing.
Select List / Unlist or Publish / Unpublish.
Set Up A Payment Collection Method On Booking.com
An important step in listing your property on Booking.com is setting up a payment method. This will determine the way that you accept payments from your guests.
Booking.com offers a number of different ways to collect payments from your guests, but not all of those may be available to you, especially if you are new to hosting on Booking.com.
Payments By Booking.com
Payments By Booking.com is one of the payment method options on Booking.com.
With this option, Booking.com facilitates payment for the booking during the booking process. They then load the payment onto a virtual credit card (VCC) and share the details of the VCC with you a set time before the guest checks in.
You can read more about Payments By Booking.com here.
Setting up Payments By Booking.com
To set up Payments By Booking.com:
Go to the Booking.com Extranet
Navigate to Finance
Select Payments By Booking.com
Errors With Publishing Booking.com Listings
Missing or incomplete address
Add full street, city, and postal code on the listing in Hospitable, then re-sync your property.
Missing phone number
Add your phone number to your Hospitable profile and reattempt publishing.
Property has pending photo requests
Your photos are still being reviewed by Booking.com's team. Wait for approval (can take up to a few hours) before trying to publish again.
Room does not have kitchen or kitchenette
This is expected. This feature is only supported for properties with a kitchen or kitchenette. Listings without one can’t be published on Booking.com through Hospitable.
License required, but not found
Steps to Rectify License-Related Errors
If you're unable to publish your property due to license or registration issues, follow these steps:
In the Booking.com Extranet:
Log in to your Booking.com account.
Navigate to
Property > General Info and Property Status.Enter the required license details. Alternatively, check under
Property > Room Detailsif location-specific details are needed.Update any missing information and save changes.
In Hospitable:
Verify that your property details are synchronized properly.
Open the specific property and trigger the
Publishaction once the error is corrected.
Note that adding the license information can be in different places in the Booking.com Extranet depending on your property's location. If you can't find it under the options above, please reach out to Booking.com support.
Be sure to input your license data in the field labeled 'Tell us your license or registration number' when updating specific rooms.