Once your Booking.com listing is created through Hospitable, most of your listing management happens automatically. However, there are still some features and settings that can only be handled in Booking.com's Extranet.
Note: This article is only relevant for Booking.com listings created on Hospitable. Listings that were created on Booking.com and connected to Hospitable can only be managed in the Booking.com Extranet. We are aiming for full management for all connected listings, regardless of how they were initially created, in the future.
What Hospitable Manages
For managed listings, Hospitable automatically syncs these settings:
Pricing and Availability
Nightly rates.
Availability settings.
Check-in and check-out times, updated as part of the rate plan.
All fees except the pet fee. More information about managing fees can be found here.
Property Details
Maximum occupancy.
House rules (standard rules only)
Facilities and amenities listed below
Room and bed details (when available from Airbnb
Content
Photos are ynced from your Airbnb listing
The property name is synced at the point of creation. Future updates should happen in Booking.com.
Important: Property descriptions are automatically generated by Booking.com based on the listing details. Please contact Booking.com support to request any edits to these.
Facilities and Amenities
Hospitable manages these property facilities:
Air conditioning
Bar
Cleaning chemicals
Hot tub
Swimming pool
Wireless lan
Ironing service
Game room
Indoor fireplace
Heating
Beach
BBQ facilities
Garden
Terrace
Outdoor fireplace
Elevator
Parking
Fitness room
Sauna
Non-smoking rooms
Family rooms
Breakfast in the room
Hospitable manages these room amenities:
Kitchen
Kitchenette
Private pool
Patio
Gym
Hot tub
Note: Booking.com requires certain facilities to be explicitly marked as present or missing before a listing can accept reservations. Hospitable automatically manages all required facilities to ensure your listing can go live.
Not managed: Any facilities or amenities not listed above must be set up manually in Booking.com Extranet if needed.
Booking Modes: Request-to-Book vs. Instant Booking
Booking.com supports two booking modes:
Instant booking: Guests can book your property immediately without waiting for approval.
Request-to-book (RTB): Guests submit booking requests that you must approve before confirmation
Request-to-book is only available for these property types:
Apartments
Holiday homes
Villas
All other property types must use instant booking.
Changing Your Booking Mode
Contact our support team to switch between instant booking and request-to-book (if your property type supports it). We'll help you change this setting as it requires backend configuration.
Note: You cannot change this setting directly in Hospitable or Booking.com Extranet. We plan on making this setting available directly in Hospitable in the future.
Learn more about request-to-book in Booking.com's partner hub.
What You Manage in Extranet
These settings are not managed by Hospitable and must be configured in Booking.com's Extranet (admin.booking.com):
Financial Settings
Payment methods and payout details.
Invoice information and billing addresses.
Tax settings.
Bank account information.
Important: Booking.com doesn't allow third-party apps to access financial settings, so you have to set these up manually.
Content That's Not Synced
Additional rules. This is a field for free-text rules to share with your guests. It is not supported by the Booking.com API, so it cannot be managed by Hospitable.
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