With Hospitable, the way you set and manage fees depends on the platform and whether your listing is managed by Hospitable or not.

These fees will sync automatically to all supported platforms.

Hospitable currently supports the following fees:

For each fee, with the exception of the extra guest fee and cleaning, you can set:

These fees are automatically pulled in from the Airbnb listing on the property. If the property does not contain an Airbnb listing, we will leave the fee fields empty until manually updated.

Hospitable ensures that there are no markups applied to fees when syncing to booking platforms. For instance, cleaning fees set in Hospitable are sent as-is to platforms like Airbnb, maintaining the integrity of the set amounts.

However, if you prefer to have a different cleaning fee amount for direct bookings, you can make manual changes on the Property > Pricing page.

Fees are handled differently depending on the platform.

On Booking.com, property fees can be set as a part of the nightly rate or as independent of the nightly rate. To find this setting, go to:

Selecting "Yes" means the fee amount will be included in the nightly rate that the guest pays.

For example: If the nightly rate is $100 and the cleaning fee is $50, then the guest will pay $100 for the total booking; the nightly rate will be reduced to $50, and the cleaning fee will stay at $50.

Selecting "No" means the fee amount will be separate from the nightly rate and added to it.

For example: If the nightly rate is $100 and the cleaning fee is $50, the guest will pay $150 for the total booking; the nightly plus the cleaning fee.

If the host has set up Payments by Booking.com, then Booking.com takes care of charging guests for their stays and pays out the host as per your agreement with Booking.com.

You can read more about Payments by Booking.com here.

On Booking.com, you can create more than one "Room" for a property. This does not refer to the number of bedrooms in the physical property that a guest has access to when renting it, but rather is a way of creating multiple listings under the same listing ID.

A listing on Booking.com has an accommodation ID, for example, 5988751. If the listing has two "Rooms" under that accommodation ID, then those Rooms will have an ending of "01" and "02". So, their individual listing IDs will be:

These Rooms show up as separate listings on Hospitable, and should be merged into different properties.

You can read more about how to create a Room on your Booking.com listing here.

As stated above, your Booking.com rooms should be merged into different properties on Hospitable, with their corresponding listings from other platforms.

When you change any of the fees on one of those properties on Hospitable, the change gets pushed to all of the rooms under the same accommodation ID on Booking.com.

This means that if you change the cleaning fee, for example, on the property that contains listing 598875101, the cleaning fee will also be pushed to listing 598875102, even though this second listing is on a separate property on Hospitable.

In turn, this means that all fees must be the same across all rooms under the accommodation ID.

This is because Hospitable currently pushes fees on the "listing-level" to Booking.com, and not the "room-level".

This will be changed in the future to allow for greater customisability.

Hospitable does not currently support fee management on these platforms. Please set up the relevant fees on each platform.

Fees configured in Hospitable (cleaning fees, extra guest fees, etc.) are automatically passed through to your direct booking site. However, some are added into the nightly rate, and others are shown as separate line items. Here's a table on how each fee shows up for Direct guests in their booking flow: