With Hospitable, the way you set and manage fees depends on the platform and whether your listing is managed by Hospitable or not.
How to Set Up Fees
Go to Properties → Select your property in Hospitable.
Navigate to the Pricing page and scroll down to the Fees section.
Enter the amounts for the fees you want.
Save your changes.
These fees will sync automatically to all supported platforms.
Fee Types Supported by Hospitable
Hospitable currently supports the following fees:
Occupancy-based fees: an extra guest fee (per guest, per night).
Other fees:
Cleaning fee.
Linens fee.
Resort fee.
Management fee.
Community fee.
Pet fee.
For each fee, you can set:
The amount, either by selecting a currency amount or a percentage.
The frequency (per stay, per guest, per night, per guest per night, per pet per stay, or per pet per night).
Platform-Specific Behavior
Fees are handled differently depending on the platform.
Fee Type | Airbnb | Booking.com** only for listings created on Hospitable | Direct |
Cleaning Fee | Yes | Yes | Yes |
Linens Fee | Yes | Yes | Yes |
Resort Fee | Yes | Yes | Yes |
Management Fee | Yes | Yes | Yes |
Community Fee | Yes | Yes | Yes |
Pet Fee | Yes | Yes | |
Security Deposit | No (Airbnb) | Yes | Yes |
Extra Guest Fee | Yes | Yes | Yes |
Relinking Fees for Airbnb
If the Airbnb icon is greyed out, it means that fee was manually edited on Hospitable before we supported fees, and it is no longer linked. In this case, updates in Hospitable will not sync to Airbnb for that fee.
To sync fees again:
Go to the Property > Details page.
Select "Resync..." at the top.
Select the "Also synchronise unlinked fields" checkbox. Note that this will impact other fields as well!
Choose "Resync now."
Here's where to find the Resync option:
Synchronising unlinked fields might also update the property details, which will impact any Direct Sites:
Managing Fees on Booking.com
Important: For now, Hospitable can only manage fees on Booking.com listings that have been created by us. Fees have to be set up in Booking.com for all other listings.
Currently, Hospitable doesn't manage pet fees for any Booking.com listings. This is due to technical implementation challenges that we're working on.
If you want to charge guests for bringing pets, you'll need to set this up directly in Booking.com. Please refer to their help article for step-by-step instructions on how to do this.
Managing Fees on Other Platforms (Vrbo, Agoda)
Fee management on these platforms is currently not supported by Hospitable. Please set up the relevant fees on each platform.