With Hospitable, the way you set and manage fees depends on the platform and whether your listing is managed by Hospitable or not.
How to Set Up Fees
Go to Properties → Select your property in Hospitable.
Navigate to the Pricing page and scroll down to the Fees section.
Enter the amounts for the fees you want.
Save your changes.
These fees will sync automatically to all supported platforms.
Fee Types Supported by Hospitable
Hospitable currently supports the following fees:
Occupancy-based fees: an extra guest fee (per guest, per night).
Other fees:
Cleaning fee.
Linens fee.
Resort fee.
Management fee.
Community fee.
Pet fee.
For each fee, you can set:
The amount, either by selecting a currency amount or a percentage.
The frequency (per stay, per guest, per night, per guest per night, per pet per stay, or per pet per night).
These fees are automatically pulled in from the Airbnb listing on the property. If the property does not contain an Airbnb listing, we will leave the fee fields empty until manually updated.
However, if you prefer to have a different cleaning fee amount for direct bookings, you can make manual changes on the Property > Pricing page.
Platform-specific fee behaviour
Fees are handled differently depending on the platform.
Fee Type | Airbnb | Booking.com** only for listings created on Hospitable | Direct |
Cleaning Fee | Yes | Yes | Yes |
Linens Fee | Yes | Yes | Yes |
Resort Fee | Yes | Yes | Yes |
Management Fee | Yes | Yes | Yes |
Community Fee | Yes | Yes | Yes |
Pet Fee | Yes | Yes | |
Security Deposit | Yes: learn more here. | Yes: learn more here. | Yes |
Extra Guest Fee | Yes | Yes | Yes |
🚨 Note: Hospitable does not manage Pet fee for Booking.com listings. Learn more about how to set that up on Booking.com, here.
Relinking Fees for Airbnb
If the Airbnb icon is greyed out, it means that the fee is no longer linked to Airbnb, likely because it was manually edited on Hospitable before we started supporting managing fees in Hospitable. In this case, updates in Hospitable will not sync to Airbnb for that fee.
To sync fees again:
Go to the Property > Details page.
Select "Resync..." at the top.
Select the "Also synchronise unlinked fields" checkbox. Note that this will impact other fields as well!
Choose "Resync now."
Here's where to find the Resync option:
Synchronising unlinked fields might also update the property details, which will impact any Direct Sites:
Managing Fees on Other Platforms (Vrbo, Agoda)
Hospitable does not currently support fee management on these platforms. Please set up the relevant fees on each platform.