You can add a specific bank account for each upsell and each property for Security Deposits. Currently, we support United States, Australia and United Kingdom. The bank accounts need to be located in those countries to be able to set them up. We are working on expanding our coverage and we will make updates and announcements as they become available.
Adding a bank account
Go to Settings> Payments & payouts > Add a bank account
Select the type of account: Individual or Company
Add Primary Details: Name, Mobile Number, Country of Residence or Business Registration and the Bank account Nickname
Assign the account as Default or identify where it will be scoped
Select the properties to be scoped if you wish to scope all payments linked to the property. If you wish to have individual products to be linked to different accounts, do not select a property and hit Continue.
Review the bank account details.
Hit Save
Verify your bank account
Before you can receive your first payout, you will need to add your bank information and any additional details as part of Know Your Customer (KYC) compliance requirements. Check out our article with detailed instructions for verifying a payout method.
⚠️ Important tips for the KYC form
For US individuals and entities, you must provide the last four digits of your Social Security number.
For business bank accounts, you must provide at least one signatory, controller, and owner. A single person may have one, two, or all three roles.
Most short-term rental companies (LLC, Inc., etc.) should select Private company as the company type.
Handwritten documents will not be accepted as evidence.
If you use the instant bank account verification and your documents do not require manual review, you can be verified in under five minutes; otherwise it may take 1-2 business days. You can check your verification status on the Payout Method page. If you see “Verification required”, you should be able to hover over the text to see what information or evidence is missing.
If your payout method still shows "Processing" after 3 business days, please contact Hospitable Support and we can escalate your case to the payment platform.