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Airbnb Cohosted Accounts

How to connect co-hosted Airbnb accounts correctly to ensure full calendar control and guest messaging.

Lisa Prins avatar
Written by Lisa Prins
Updated today

Hospitable supports co-hosted Airbnb listings. You can connect multiple Airbnb accounts, including co-host accounts, to a single Hospitable account.

However, Airbnb requires the Listing Owner (Primary Listing Admin) to also be connected in order for Hospitable to fully manage the listing.

This article explains the requirements, limitations, and setup.


Connecting Your Airbnb Co-Host Account

You can connect your co-host Airbnb account from:

Hospitable > Settings ⚙️ > Channel connections

After connecting a co-host account or listing, you must also invite the Listing Owner to connect their Airbnb account to the same Hospitable account.

This ensures full functionality, including:

  • Calendar syncing

  • Listing detail management

  • Reliable guest messaging

  • Reservation updates


Why the Listing Owner Must Be Connected

Airbnb requires that any software managing a listing’s calendar or reservations be connected to the Listing Admin (Listing Owner) account.

The Listing Owner is the Airbnb account that originally created the listing.

Note: If the Listing Owner is not connected to the same Hospitable account, Hospitable cannot control the Airbnb calendar or listing details.


What Happens If the Listing Owner Is Not Connected?

If only the co-host account is connected:

  • Hospitable cannot edit listing details or settings.

  • Hospitable cannot push calendar updates to Airbnb.

  • Availability blocks will not sync.

Guest communication may also become unreliable.

Airbnb sends reservation updates (new bookings, alterations, cancellations) primarily to the Listing Owner’s account — not the co-host.

While co-hosts may sometimes receive updates, this behavior is inconsistent.

Note: Without the Listing Owner connected, reservation status updates may not reliably reach Hospitable, which can affect automated messaging.


How to Check if the Listing Owner Is Connected

To confirm whether the Listing Owner is connected:

  1. Go to Hospitable > Settings ⚙️ > Channel connections

  2. Locate your Airbnb account

If the Listing Owner is not connected:

  • The account will be highlighted in yellow

  • You will see an Invite Host button. The Channel connections page in Hospitable showing an Airbnb account highlighted in yellow with an Invite Host button


How to Connect the Listing Owner

Connecting the Listing Owner is a quick process.

Once connected, Hospitable can fully manage the listing.


Managing Listings Across Multiple Hospitable Accounts

You can connect multiple Airbnb accounts to one Hospitable account.

However, each Airbnb account can only be connected to one Hospitable account at a time.

Because the Listing Owner must be connected for full management:

  • Listings from the same Airbnb account cannot be split across multiple Hospitable accounts.

Note: It is not possible to manage some listings from one Airbnb account in one Hospitable account and others in a different Hospitable account.


Sending Messages from an Airbnb Co-Host Profile

For listings with multiple hosts (Listing Owner and co-hosts), you can choose which Airbnb host profile messages are sent from.


Send Manual Messages from a Specific Host Profile

  1. Go to Hospitable > Inbox

  2. Open the guest conversation

  3. In the message text box, click the host profile picture

  4. Select the host profile you want to send the message from

Note: You can only select Airbnb profiles that are either the Listing Owner or co-hosts on the listing booked by the guest.


Send Scheduled Messages from a Specific Host Profile

  1. Go to Hospitable > Guest Experience

  2. Select Messaging Rules

  3. Open the messaging rule you want to edit

  4. Scroll to Scope

  5. Under Hosts, select the Airbnb host profile the message should come from

Note: The selected host must be either the Listing Owner or a co-host on the specific listing. If the selected host does not have access to that listing, the guest will not receive the message.


Key Takeaways

  • Co-host accounts are supported in Hospitable.

  • The Listing Owner must be connected for full functionality.

  • Without the Listing Owner, calendar control and messaging reliability are limited.

  • Each Airbnb account can connect to only one Hospitable account.

  • You can choose which host profile messages are sent from, as long as that host is associated with the listing.

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