Create a Direct booking to send a booking link to your guest and collect payment through Hospitable.
You can create a Direct booking from your Inbox or Calendar, and optionally adjust details like pricing or dates before sending.
Before You Start
Make sure:
Your Direct setup is complete
You have a payout method configured
See also: Direct Setup Checklist
How to Add a Direct Booking
You can create a Direct booking from either the Inbox or the Calendar.
From the Inbox
Go to the Inbox
Start a new Direct booking
Select the property
Choose the check-in and check-out dates
Enter the number of guests
Update pricing to fit the guest you are sending it for
Add the guest details
Set the booking expiration
Review the booking details
Click Send
From the Calendar
Go to the Calendar
Select the dates for the booking
Choose to create a Direct booking
Update pricing to fit the guest you are sending it for
Add the guest details
Set the booking expiration
Review the booking details
Click Send
Creating a Direct booking in Hospitable from the Inbox and Calendar with property, dates, guest details, and expiration settings
Discounts and Custom Pricing
When creating a Direct booking, you can offer a discount by adjusting the price or adding a negative value line item.
This is how you create a custom quote for a guest.
Promo codes do not apply to host-created bookings:
Custom pricing (quotes) → You manually adjust pricing or add a discount line item before sending
Promo codes → Guests enter a code themselves during checkout on your booking site
Promo codes cannot be applied to Direct bookings you create or send. If you want to offer a discount, you must adjust the price or add a negative line item before sending the booking.
Guest Details and Verification
When adding guest details:
If the guest has already completed verification, you can reuse their existing verification
This allows the guest to skip the verification step when completing the booking
Reusing an existing verified guest skips the verification step during checkout, but other booking requirements (such as payment or agreements) still apply.
Review Booking Details Before Sending
Before sending the booking, review:
Nightly rate
Cleaning fee
Taxes and fees
Discounts or pricing adjustments
Booking expiration
If you need to make changes, go back to the previous steps to update the booking details.
Once the booking is sent and marked as pending, it cannot be edited.
Pricing and booking details cannot be edited from the review step. You’ll need to go back to update any information before sending.
Note: Your cancellation policy and payment terms are applied to the booking and shown to the guest during checkout. These cannot be changed after the booking is created.
Send the Booking to Your Guest
When you're ready to send the booking:
Review the total price and booking details
Click Send
The guest will receive a booking link to complete their reservation.
What Happens After You Send the Booking
Once you send the booking:
The selected dates are blocked on your calendar
The booking is marked as pending
The guest receives a booking link to complete their reservation
The booking will remain pending until the guest completes it or it expires.
The selected dates are blocked on your calendar once the booking is created. If the booking is not completed, you must cancel or reject it to unblock the dates.
What the Guest Does Next
After receiving the booking link, the guest:
Reviews the booking details and pricing
Enters their contact and payment information
Completes the booking
Depending on your setup, the guest may also:
Complete guest verification (if not already verified)
Sign a rental agreement
Guest checkout page for a Direct booking showing pricing breakdown and payment options
What Happens After the Booking Is Submitted
Once the guest completes the booking:
Payment is authorized or collected
The booking is automatically accepted
The reservation appears in your Inbox and Calendar
Automated messages and tasks are triggered
Bookings you send to guests are automatically accepted once the guest completes checkout and are not affected by Instant Book settings.
Key Things to Know
You can create a Direct booking from the Inbox or Calendar
Direct bookings you send to guests are also used for custom quotes
Dates are blocked as soon as the booking is created
The booking remains pending until the guest completes it or it expires
Once completed, the booking is automatically accepted
What’s Next
Learn how Direct bookings work
Understand when to use manual vs Direct bookings
Configure payment terms and schedules