This article summarizes key Hospitable Rewards terms. See the full Terms and Conditions for complete details.
Activity completed before launch
One-time actions completed before Rewards launched don't collect points. They're marked as pre-existing and won't appear in your list of ways to collect.
How long points are kept
Points you've collected stay in your account while your subscription is active. If you cancel, your balance is kept for twelve months and becomes available again if you reactivate during that time.
If you cancel Hospitable
Point collection only runs while your subscription is active or in your trial period. If your subscription ends, your balance is kept for twelve months. If you reactivate your subscription during that time, your balance will be available to redeem.
You can't redeem points while your subscription is inactive. If you reactivate within twelve months, your balance becomes available again. We'll email you when your subscription ends, and again at least 30 days before your balance is cleared. If you don't reactivate within twelve months, the balance is cleared for good, and a later subscription starts at 0 points.
Changes to Rewards
We'll keep improving Rewards, so the ways to collect, the points for each activity, cashback rates, and limits may change. Changes to points you haven't collected yet apply as soon as they're posted.
If a change would reduce the value of points you've already collected (for example, a lower cashback rate), we'll give you at least 15 days' notice on Rewards or by email. During that time you can redeem those points on the old terms, without the once-a-month limit. If we ever end Rewards, or end it in your country, we'll give you at least 15 days' notice so you can redeem first.
Fair use
Points have no cash value and can't be bought, sold, gifted, or transferred. Fake accounts, automated activity, and point-farming aren't allowed and can lead to points being removed or removal from Rewards.
Taxes
Depending on where you live, points, cashback, or swag may have tax implications. You're responsible for any taxes that apply to you.
Questions or disagreements
If something doesn't look right, click Reach out on your Rewards Home page first. We'll work with you in good faith to resolve it within 60 days. Any claim about Rewards needs to be raised within 12 months.
Full terms and privacy
This article is a summary. The Hospitable Rewards Terms and the Rewards Privacy Notice are the full rules.