MessageMind helps hosts and property managers handle guest communication from the first inquiry through checkout. Once connected, it can use your property and reservation details, such as amenities, house rules, stay dates, and calendar information, to answer guest questions in your tone of voice and in multiple languages.
Hosts can build custom workflows that start from events such as a new reservation, then send welcome messages, arrival instructions, checkout guidance, and review requests at the right time. Requests that need a decision, like an early arrival or late checkout, can be passed to a teammate, and labels, assignments, and handoffs help route operational issues with the conversation context attached.
MessageMind also offers WhatsApp automation for guest support, follow-ups, and broadcasts, with a shared workspace where your team can read, reply to, and take over conversations.
Initiate the connection on MessageMind
Login to your MessageMind account.
Go to Connections.
Look for Hospitable in the Channels list and click on Connect.
Click on Continue with Hospitable.
You will be brought to the Hospitable login page (if you aren't already logged in).
Review the permissions then click on Authorize MessageMind.
You will be redirected back to MessageMind. You should see the Connected status on the page.
This integration is built by MessageMind. For further questions and assistance, reach out to [email protected].