All Collections
Guest Experience
Custom Codes & Short Codes
Custom Codes
Can custom codes include short codes and other custom codes?
Can custom codes include short codes and other custom codes?
Assistant avatar
Written by Assistant
Updated over a week ago

Custom codes can include both short codes and other custom codes.

Just like when short codes are used within your messaging rules, we will interpret the short code's text when the creating text based on a custom code.

Similarly, if you use a custom code within another custom code's text box, we will include the custom code if the property and conditions match.

This can be extremely handy for creating dynamic message rule templates that include certain short codes and custom codes when the condition of another custom code is met.

Did this answer your question?