Custom codes conditions allow you to insert text into your messaging rules based on the condition set:
When the condition is met, your custom code will be replaced by the custom code's text.
If the condition is not met, the custom code will not be replaced, and the custom code will be erased from the message sent to your guests or teammates.
You can find the list of custom code conditions from a custom code edit page by clicking on the + Add a Condition button found within the condition section.
For your convenience, here is the list of conditions that are available for custom codes:
Check-in is in
...
days.Check-in is in
...
hours.The guest
has/does not have
any contact information.The guest
has/does not have
any reviews.The guest
is/is not
bringing children.The guest
has/does not have
an email address.The guest
has/does not have
a genuine (not hidden) email address.The guest
has/does not have
a preferred check-in time.The guest
is/is not
bringing infants.The guest
is/is not
bringing infants or children.The guest is missing either their email or phone number.
The guest
is/is not
bringing a pet.The guest
has/does not
have a phone number.The guest
has/does not
have a profile picture.The guest
has/has not
filled in their profile description.The guest
has/has not
verified their identity.The guest has received
...
reviews.The booking
was/was not
instant booked.This condition will not work for Airbnb bookings
This
is/is not
the first message in the conversation.The guest is likely to fly.
The guest
has/has not
recently created their account.The guest is a Superhost.
The guest has last replied
...
hours ago.The night after the check-out
is/is not
available.The night before the check-in
is/is not
available.The guest will take a plane.
There are
...
guests arriving.The booking is for
...
nights.