Direct Basic taxes
When you select Basic as your plan, you'll need to add any taxes you need Hospitable to collect from the guest from either the Taxes section in Preferences or the Taxes section in Property details < Pricing. These fields will only be visible after you set your Direct plan to Basic.
All of the taxes you add will be visible on each of your properties' Pricing < Taxes section. From that page, you should check all taxes that are applicable to that specific property.
Based on the taxes you input here, Hospitable will calculate the tax amount for each booking request and collect it from the guest if the booking is accepted. You will receive that tax amount in your Stripe payout and Hospitable will report the amounts in your Metrics Taxes reports.
Depending on your location, you are generally required to file and remit those amounts to the appropriate jurisdiction in a timely matter. We recommend that you keep records of all of your tax filings and remittances.
Direct Premium taxes
With Premium, you won't need to setup anything for your taxes to work. For USA properties, Hospitable works with a tax services provider to calculate all applicable sales and lodging taxes based on the address of each of your properties.
The initial quote we prepare for guests shows them the Total before taxes, to put your direct booking offering on the same footing as other OTA channels when guests are price shopping. If the guest proceeds to the next step, we then show them Estimated taxes, which are generally within a few cents of the actual taxes. On the final page of the booking flow, on the Review & Confirm screen, we will make a live tax calculation to confirm the correct amount and show that to the guest, as well as a drop-down so they can view which taxes will be collected.
Initially you are responsible for filing and remitting all taxes that we collect and pass through to you in a timely manner (most jurisdictions are monthly filings). As Hospitable's Direct marketplace grows, we become liable for registering for certain taxes ourselves by virtue of our economic activity. According to these requirements, and looking opportunistically where we can help the most hosts, we will be registering to take as much of the filing and remitting burden off of you as possible going forward.
For now, Hospitable will collect and pass through all of your taxes with your payout, reporting the detailed transactions in your Metrics Taxes reports. You are required to file and remit those amounts to the appropriate jurisdiction in a timely matter. You are required to keep records of those payments and Hospitable may require you to sign affidavits attesting that you have done so.