When your contract with an owner changes — for example, a new commission percentage or a different fee split — but you have already published statements or invoices, using the current reservation commission agreement, you'll need to move the property to a new commission agreement.
Reservation commission agreements that have already been used to generate published Statements and Invoices cannot be deleted.
This is in order to preserve the historical record of past reservation commission agreements and when they were in effect.
How To Change The Reservation Commission Agreement On A Property
If you need to change your reservation commission agreement and have already published Statements or Invoices for that property, you can either:
Create A New Reservation Commission Agreement And Switch Your Property Over
The following are the steps on how to create a new reservation commission agreement for your property and switch it over to that one, from the old agreement.
Here are the steps on how to do this:
Go to Operations → Your Business → Businesses → select your business.
Once on your business's page, go to Properties → select the property whose agreement you want to change.
Click Change agreement.
Select Create new agreement
Optional: You can use an existing agreement as a template for your new one by clicking Use an existing agreement as a template.
Use Advanced settings to set the agreement up in more detail.
Select the Agreement start date.
Save your changes.
The new agreement will now be in effect from the start date you set, replacing the old one.
The old agreement will not be deleted, but kept for the historical record.
Switch Your Property To An Existing Reservation Commission Agreement
The following steps are for switching your property, which already has published statements or invoices from a reservation commission agreement, over to a different, existing agreement.
Here are the steps on how to do this:
Go to Operations → Your Business → Businesses → select your business.
Once on your business's page, go to Properties → select the property whose agreement you want to change.
Click Change agreement.
Select Select existing agreement.
Select the Agreement start date.
Save your changes.
The new agreement will now be in effect from the start date you set, replacing the old one.
The old agreement will not be deleted but will be kept for historical record.
