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Booking.com Error: "Property names can't include the following words"

What to do if you receive this error message creating a new listing on Booking.com

Nouran Smogluk avatar
Written by Nouran Smogluk
Updated today

If you're seeing this error, your property name contains words or phrases that Booking.com doesn't allow.

Booking.com has an automated system that blocks property names containing certain prohibited words or phrases. The error message will show you exactly which word(s) are causing the problem.

How to Fix This Error

  1. Go to your property's Details page in Hospitable.

  2. Update the public name to remove or replace the banned word(s).

  3. Save your changes.

  4. Try creating the Booking.com listing again.

Common Banned Words

Words that frequently trigger this error include:

  • "Safe"

  • "Clean"

  • "Cleaning"

  • "@"

  • "Change"

  • Words containing these terms (like "Exchange" or "Safety")

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