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Marketplace

Add a payment method and fund your cleaning balance.

Cameron Riera avatar
Written by Cameron Riera
Updated over a week ago

Hospitable now offers autopilot tasks, which will be paid using your marketplace balance.

What is the Marketplace Balance?

The Marketplace Balance is a prepaid account which is funded automatically on setup and after each completed cleaning tasks.

Why Do I Need It?

  • Cleanings will not be completed if you don't have funds available.

  • Keeping your balance funded ensures cleaners are paid reliably.

  • It also gives you a clear view of what you’re spending on operations.

How to Add Funds

We automatically top-up your balance from the selected payout method. This will draw funds from your bank account into the prepaid account managed by Hospitable.

As we move forward, we'll continue building more features in partnership with our vendors. Keep your marketplace balance funded so you can easily pay for services, and we'll pay our partners.

Additional Info

Please note that funds are added via ACH bank transfer and take 2 days to appear in your marketplace balance.

When any Marketplace task is completed, we debit your Marketplace balance account for the entire amount of the cleaning and split the payment between Cleanster (cleaner fee and commission) and Hospitable (commission).

As of the time of launch, the only marketplace service covered by your balance is Autopilot cleanings. Please reference that help article to learn more!

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