👋 Thanks for participating in our Owner payouts private pilot. This page served as our central hub during the pilot phase, which has now ended. Please see our Owner Payouts help article collection for more information.
About this private pilot
The goal of this private pilot is two-fold:
Testing the Owner payouts functionality. We've completed several end-to-end tests internally with our own team members. A private pilot with more participants gives us the ability to closely monitor while this is rolled out to more users, and discover and squash additional bugs that may arise in the process. While bugs are expected during any private pilot, we commit to guaranteeing that accurate amounts are distributed to your owners, according to your Owner Statements.
Improving the experience for you and your owners. With any new feature, we learn the most when we watch our customers put it to use. We expect you to share your candid feedback with us along the way so that we can improve the experience for you and your owners.
The private pilot begins on October 28th. Private pilot participants will be able to schedule payout for their owners when they publish October Owner Statements on or after November 1st. Owner payouts will be released for all Mogul customers by the Town Hall on November 12th.
Share your feedback and get support
✉️ Email Emily directly: [email protected]
Frequently asked questions:
How long do payouts take?
There are several factors that can impact the time it takes for a payout to be distributed into your owner's bank account. It's typical for a payout to take anywhere from 4-5 business days from the time the funds are withdrawn from your account, to the time they're available to the Owner.How much do owner payouts cost?
Your first payout run each month is completely free. A payout run includes one withdrawal (pull of funds from your business' bank account) and an unlimited number of distributions to owners. If you need to initiate another payout run, a payment processing fee of 1.5%, capped at $5, will be added to your payout.How will I see the payout in my bank account?
A payout run consists of one withdrawal (pull of funds from the your business' bank account). You will see one transaction per payout run, which will equal the sum of what you owe all owners in that payout run plus any service fee that applies.