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Direct Video Overview

A quick introduction to how Direct bookings work in Hospitable

Written by Dawn Ginie Santoyo

Direct lets you accept bookings from guests through your own website, without relying on OTAs.

This short video walks through how Direct works, what the guest experience looks like, and how bookings are managed inside Hospitable.


Watch the Video


What You’ll Learn

This video covers the key parts of using Direct:

  • How guests book through your site or booking link

  • How pricing is displayed, including rates, fees, and taxes

  • What happens during checkout and how payments are collected

  • How guest verification and rental agreements may be required

  • What happens after a booking is confirmed

  • How Direct bookings appear and behave inside Hospitable


Key Takeaways

  • Guests select dates, choose a property, and see a full price breakdown before booking

  • Payments are collected during checkout based on your configured payment terms

  • Bookings can be confirmed instantly or require approval, depending on your setup

  • After confirmation, reservations appear in your inbox and block your calendar

  • Messages and tasks are triggered automatically

  • Direct bookings behave the same as Airbnb and Vrbo bookings inside Hospitable

  • You control your pricing, policies, and guest experience

Payment terms, cancellation policies, and fees are applied at the time of booking based on your configuration.


When to Use This

Watch this video if you:

  • Are new to Direct bookings

  • Want to understand how the booking flow works

  • Need a quick overview before setting up your site

  • Want to see how Direct bookings are managed inside Hospitable


What’s Next

After watching, continue with:

  • Direct Setup Checklist

  • All About Direct Bookings

  • Booking Policies Overview

  • Manage Payouts and Bank Accounts for Direct Bookings

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