Your Notification Rule must be scoped to the same property and set to the same Team as your Teammate in order for the notification to be sent.
Here is how to set the scoping and what the options do.
Setting a Team For a Notification Rule
The Team selected on your notification rule has to match the Team selected on the teammate profile in order for the notification to be triggered.
Example: If your Teammate is set to the Cleaning team, the notification rule must also be set to the Cleaning team, for it to be sent to them.
Scoping a Notification Rule
The Property selected in the scope of the notification rule must match the Property scoped on the teammate profile in order for the notification to be triggered.
Example: If your Teammate is scoped to Property 1, the notification rule must also be scoped to Property 1, for it to be sent to them.
Note: Both the Team and Scope must match, between the Notification rule and Teammate in order for the notification to be sent to them.
Notification Rule Settings
There is only one Settings options for Notification rules: Send a copy via email.
When enabled, this setting will trigger a copy of the notification sent to the teammate to be sent to the primary user on the Hospitable account as well.
This copy can only be sent to the primary user on the Hospitable account. It cannot be sent to secondary users or other teammates.
Platform Scoping For Notification Rules
Unlike Messaging rules, which are sent to guests, Notification rules don't have the option to scope them by booking platform.
All enabled notification rules will be sent at their trigger, no matter which booking platform the related booking was booked on.
Creating Platform-Specific Notification Rules
However, there is still a way for hosts to create platform-specific notification rules.
To do this, hosts must:
Create a Custom Code
Type the notification message into the custom code
Scope the custom code to the correct platform
Scope the custom code to the correct property or properties
Make sure there is no text in the text field of the Notification rule
Input only the custom code into the text field of the Notification rule
Enable the notification rule, and make sure it's scoped to the correct property, and set to the correct team
This way, the notification will only be triggered if the booking is from the platform scoped in the custom code.