Split payouts let you send a property owner's share and your management share directly to each party's verified bank account. This removes the need to receive the full reservation payout first and manually transfer the owner's portion afterward.
The Split payouts section of an owner’s Management agreement in Hospitable, showing Split payouts enabled and the effective date.
Who can use split payouts?
Split payouts are available for eligible reservations where Hospitable processes the guest's payment and controls the payout:
Direct Premium reservations
Eligible Vrbo Official reservations where Hospitable is the merchant of record
Split payouts are not available for Direct Basic or Direct Lite reservations processed through Stripe, or for reservations from Airbnb and Booking.com.
Before you enable split payouts
Make sure:
The management agreement includes at least one property.
Earnings terms, such as commission or management fees, are configured for the date split payouts will begin.
The property owner has a verified payout method.
Your business has a verified payout method.
The property has eligible upcoming reservations.
Both payout methods must be verified. If either account is missing or unverified, payouts for that property will not be split.
Management agreement page showing the Enable split payouts button.
How to enable split payouts
Open the management agreement for the owner.
Choose the option to enable split payouts.
Select whether the rule should apply to the whole agreement or to a specific property.
Choose an effective date.
Review the preview of upcoming reservations that will and will not use split payouts.
Confirm the change.
The effective date applies based on each reservation's check-in date. Reservations checking in on or after that date can use the split, provided all other requirements are met.
Changing the agreement later does not retroactively change the split for a reservation that has already checked in. Use future adjustments to correct amounts that have already been paid.
When the payout happens
Split payouts are scheduled around check-in, or when the reservation can no longer be cancelled or modified.
The manager and owner are paid at the same time.
A reservation’s split configuration is locked when its payout intent is scheduled. Changes to the Management agreement or split payout settings after that point will not affect that reservation.
How each share is calculated
Hospitable calculates the owner and manager shares from the management agreement and the reservation's financial details.
In general:
The owner's share is the reservation payout minus management commission, manager fees, and any taxes assigned to the manager.
The manager's share includes commission, manager fees, and any taxes assigned to the manager.
The two shares always add up to the eligible host payout. Trip insurance is handled separately and is not included in the split.
Example
Suppose a reservation has:
Item | Amount |
Accommodation | $100.00 |
Cleaning fee | $25.00 |
Taxes | $10.00 |
Total host payout | $135.00 |
If the manager receives the $10.00 in taxes plus 15% of the accommodation and cleaning fee:
Manager share: $10.00 + 15% of $125.00 = $28.75
Owner share: $135.00 − $28.75 = $106.25
On payout day, $28.75 is sent to the manager's verified bank account and $106.25 is sent to the owner's verified bank account.
What happens on payout day?
Before sending the payout, Hospitable checks the latest reservation and agreement information again. If the information no longer matches the scheduled split, that reservation's payout is paused rather than risking an incorrect payment. Other eligible payouts can continue as normal.
Once processing is complete, each party receives their share in their own bank account according to the applicable payout schedule.
How split payouts appear on owner statements
A split payout can move through these statuses:
Pending: The reservation has not yet reached check-in.
Scheduled: The payout shares and dates have been scheduled.
Paid: Hospitable has received confirmation that the share was paid.
Adjusted: The amount paid differs from the final amount owed under the agreement, so the statement reflects the difference.
A scheduled payout is treated as settled when calculating the remaining statement balance.
Eligible bookings will show a highlighted number on the total paid section and a 0 on the remaining balance column, while reservations that aren’t eligible for split payouts, including Airbnb, Booking.com, and Direct Basic reservations, continue to settle through the statement as usual.
An owner statement in Hospitable showing a reservation paid through split payouts highlighted in green with a $0 remaining balance.
Information available when clicking the Split amount which will show the breakdown.
Refunds
Refunds are taken from one party's share first. This party is determined by the payout type selected in the management agreement:
If the agreement's payout type is Owner, refunds reduce the owner's share first.
If the payout type is Manager, refunds reduce the manager's share first.
The other party's original share remains unchanged. If the refund is larger than the selected party's available share, the remaining amount is recovered from that party's future payouts as an adjustment.
Refund example
Using the $135.00 reservation above, imagine the guest receives a $50.00 refund:
If the owner is responsible for refunds, the owner's share changes from $106.25 to $56.25. The manager still receives $28.75.
If the manager is responsible for refunds, the manager's $28.75 share is reduced to $0.00. The remaining $21.25 is deducted from a future manager payout. The owner's $106.25 share remains unchanged.
Extra charges
Extra charges added after booking, such as a late checkout, damage charge, or upsell, are initially sent in full to the party selected by the agreement's payout type.
After the charge is categorized, the owner statement calculates the correct allocation and shows any amount that needs to be settled between the owner and manager.
This means a reservation may appear fully paid while the statement still shows a remaining balance. That balance is a categorization adjustment, not a duplicate or missing payout.
If an extra charge is later refunded, Hospitable refunds that charge before applying any remaining refund amount to the main reservation payout.
Changing or disabling split payouts
You can change or disable split payouts with a future effective date. The change applies according to the reservation's check-in date and is processed on the management agreement.
Payouts that have already been sent are not recalculated or reversed. Any correction is handled through an adjustment on a future payout.
Owner payout pricing
The first owner withdrawal each month is free.
Additional withdrawals during the same month are charged to the owner according to Hospitable’s standard payments pricing.
There is no additional Hospitable service fee for splitting the payout itself. Existing Hospitable Payments fees still apply to the reservation.
What owners see
Owners receive their share directly in the bank account they connected through the owner portal.
Reservations paid through split payouts are recorded on the Payments & payouts → Payouts section, and will appear on their statements as paid after the statement is published at the end of the month.
Troubleshooting
A reservation was not split
Check that:
The reservation is eligible for split payouts.
Its check-in falls on or after the rule's effective date.
Both the owner's payout method and your business payout method are verified.
Earnings terms are configured for the reservation's check-in date.
The property is included in the management agreement or property-specific rule.
A payout is still marked Scheduled
The payout may still be processing, or Hospitable may not yet have received confirmation from the payment provider. If the status does not update after the normal payout processing period, contact Hospitable Support with the reservation code.
The statement shows a balance after the reservation was paid
This commonly happens when an extra charge is paid to one party before it is categorized. Once categorized, the statement shows the amount required to align the payment with the management agreement.
Frequently asked questions
Do the owner and manager receive separate bank deposits?
Yes. Each share is paid to that party's own verified bank account.
Do both bank accounts need to be verified?
Yes. If either the owner's or manager's payout method is unverified, the property cannot use split payouts.
Which agreement terms determine the split?
The terms in effect on the reservation's check-in date.
Can I change a split after a payout has been sent?
No. Completed payouts are not changed. Corrections are reflected as adjustments on future payouts.
Are refunds divided proportionally between the owner and manager?
No. Refunds reduce the share of the party selected by the management agreement's payout type first. If needed, the remaining refund is recovered from that party's future payouts.
Where do uncategorized extra charges go?
They initially go to the party selected by the management agreement's payout type. After categorization, the owner statement shows any required adjustment.





