The Help page on Hospitable contains a lot of useful resources for hosts who want to improve their usage of automations and features, as well as grow their business, occupancy and revenue.
The Help page looks a bit different, depending on whether you are a trialling user or a subscribed user.
To get to the Help page, click the question mark in the bottom-left corner of the screen:
Trialling users
While on trial, users have access to teams and help, which is more tailored to their needs and teaches them how to use Hospitable.
Getting started checklist
A checklist of the core setup tasks.
Checking these off means your account, properties, and guest messaging are set up, and walks you through the key parts of the product along the way.
Getting started guide
A step-by-step setup guide.
It shows you what to set up first and in what order, so you go from a new account to a working setup without guessing.
Join the Getting Started workshop
A group session with the Hospitable team, live or recorded.
It covers the workflows successful hosts use every day, so you get up and running faster. Join live to ask questions, or watch the recording when it suits you.
Make the most of your trial
A free one-to-one call with an onboarding specialist.
Book a time to plan your launch: what to set up, what to automate first, and how to get the most from the rest of your trial.
Set it up together (Rapid Rollout)
A paid, hands-on setup service.
A specialist does the setup with you, so your account is configured properly from day one without you doing it all yourself.
Talk to the sales team
A call with our sales team.
They’ll take you through the plans, pricing, and which plan fits your portfolio.
See product updates
Our changelog of recent releases.
See the newest features and improvements, so you know what you can use right now.
Contact support
Chat with our support team.
Our AI assistant answers right away and brings in a human specialist when your question needs one.
Community
Our community of Hospitable hosts.
Connect with other hosts, share what works for you, and get answers from people who run properties like yours.
Get matched with top-performing property managers
A matching service for owners who want to hand off management.
Tell us your goals, and we’ll send you a curated list of experienced property managers on Hospitable who can run your properties for you.
Subscribed users
Once subscribed, users have access to teams and help focused on growing their business, keeping their setup current as Hospitable changes, and shaping what we build next.
Set up and grow
A checklist of optional next steps.
You’ve finished the essentials, so this list shows the features worth adding next. Pick the ones that fit how you run your business.
Getting started guide
A step-by-step setup guide.
It shows you what to set up first and in what order. Use it to check your setup or to get new properties and team members going.
Join the Town Hall
A regular session with the Hospitable team.
Hear what’s coming next, plus the latest company and product updates, straight from the people building them.
Make the most of your plan
A free 30-minute orientation call.
Go through the features on your plan with a specialist and find the ones that will make the biggest difference to your business.
Give your setup a tune-up (Rapid Refresh)
Paid, hands-on sessions with a specialist.
They review your current setup and sharpen it with you, so your automations, messaging, and workflows keep up as your business grows.
Speak to the success team
A call with our customer success team.
Talk through your goals and how to grow, and get a plan for using Hospitable to get there.
Give feedback
A call with our product specialists.
Tell them what’s working, what isn’t, and what you’d like to see, and help shape what we build next.
See product updates
Our changelog of recent releases.
See the newest features and improvements, so you know what you can use right now.
Contact support
Chat with our support team.
Our AI assistant answers right away and brings in a human specialist when your question needs one.
Community
Our community of Hospitable hosts.
Connect with other hosts, share what works for you, and get answers from people who run properties like yours.
Get matched with top-performing property managers
A matching service for owners who want to hand off management.
Tell us your goals, and we’ll send you a curated list of experienced property managers on Hospitable who can run your properties for you.



