GuestReply AI answers guest messages for short-term rental property managers. If a guest asks at 11:48 pm whether they can check in early, it can reply within a minute, even offering early check-in with a payment link, while your team sleeps. It replies in the guest's language, both before the booking and during the stay.
You choose how replies go out, per property. With Autopilot, replies are sent after a short delay (one minute by default), so you can still answer first. With Co-Pilot, replies wait as drafts until your team approves them. Anything GuestReply AI can't solve goes to your team with a short summary, and the guest is told help is on the way. GuestReply AI never changes reservations, calendars or prices, and only answers new guest messages.
Initiate the connection on GuestReply AI
Create your GuestReply AI account.
During the registration you'll see a screen to select your PMS. Click on the Hospitable option from the list of available integrations, and then click on Link Account.
You'll be brought to the Hospitable login page (if you aren't already logged in).
Review the permissions and click Authorize GuestReply.AI.
You'll be redirected back to GuestReply. The system will automatically import and sync your listings and conversations from your Hospitable account.
This integration is built by GuestReply LLC. Visit their integration page for more information. For further questions and assistance, reach out to [email protected].