What question categories can you detect?

What questions can be detected for automated answers?

Jenn Tomaszewski avatar
Written by Jenn Tomaszewski
Updated over a week ago

Our system uses artificial intelligence to automatically detect and respond to guest questions with your pre-written responses based on what stage of the reservation the guest is in. It is not intended to respond to random comments or unique problems that need a specific answer.

You can set up a new question response for any of the below categories:

  • Air Conditioning

  • Airport

  • Beach

  • Bicycles

  • Early Check-in

  • Fireplace

  • Firewood

  • Late Check-in

  • Late Check-out

  • Deposit

  • Discount

  • Hot Tub

  • Infants

  • Kitchen (including general questions about cooking)

  • Laundry

  • Streaming Services (ie. Netflix, Hulu, HBO)

  • Parking

  • Pets

  • Restaurants

  • Stairs

  • Swimming Pool

  • Trash

  • TV

  • WiFi

If you would like to see additional question categories, you can add your feature requests directly here.

We will announce when new question categories are being worked on / released.

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