Our system uses artificial intelligence to automatically detect and respond to guest questions with your pre-written responses based on what stage of the reservation the guest is in. It is not intended to respond to random comments or unique problems that need a specific answer.
You can set up a new question response for any of the below categories:
Air Conditioning
Airport
Beach
Bicycles
Early Check-in
Fireplace
Firewood
Late Check-in
Late Check-out
Deposit
Discount
Hot Tub
Infants
Kitchen (including general questions about cooking)
Laundry
Streaming Services (ie. Netflix, Hulu, HBO)
Parking
Pets
Restaurants
Stairs
Swimming Pool
Trash
TV
WiFi
If you would like to see additional question categories, you can add your feature requests directly here.
We will announce when new question categories are being worked on / released.