When you subscribe to Hospitable, you’re asked to add billing details such as your billing address and tax information. You can update most of these details at any time from your account settings.
What you can update yourself
You can update your billing address, company name, and tax details directly in Hospitable. These changes apply to future invoices only.
How to update your billing details
Go to Settings.
Select Subscription.
Click Billing details.
Choose the appropriate billing type:
Select Business if you’re billing as a company.
Hosts located in the European Union with a valid EU VAT number must select Business. Hospitable verifies VAT numbers using the EU VIES service.
Choosing Business allows you to update:
Company name
Tax ID or VAT
Billing address
Select Personal if you’re billing as an individual, which allows you to update:
Billing address
Once changes are complete, press Save changes.
Note: Updating your billing address to a different country does not automatically change your billing currency. If your billing currency does not match your billing country, you’ll need to contact support to request a currency change.
Important billing notes
Changes you make are applied only to future invoices.
Previously issued invoices are not updated automatically.
Need changes on past invoices or your billing currency?
If you need:
Corrections on invoices that have already been issued, or
A change to your billing currency
Please contact our support team at [email protected].
About billing currency changes:
Your billing currency is set when your account is created, based on your billing address at the time of registration. It does not automatically change if you update your billing address to a different country.
Hospitable supports billing in a limited number of currencies, including USD, EUR, GBP, AUD, and CAD. The exact currency available to you depends on your billing country.
To request a billing currency change:
Update your billing address to reflect your correct country (Settings → Subscription → Billing details).
Contact support at [email protected] and let us know what currency you'd like to switch to.
Our team will update your subscription currency. The change typically takes effect on your next billing cycle.
Note: Changing your billing currency does not affect your property currency. Property currency and billing currency are independent settings.