User Management allows you to create customized access and permissions for each secondary user on your team. This allows you to restrict or allow access to certain features on Hospitable. For example, you can allow your cleaner to view only their tasks, or you can give a property owner access to their messages and calendar.

How to Add, Edit, or Remove a Secondary User

You can invite a Secondary User by going to Settings > User Management.

Add a new user by clicking on + Invite a user.
Make edits or remove a secondary user by clicking on their name.
- To delete a user: scroll down to the bottom of their user page and select Delete user
- To edit a user: make any changes and click Update
- Step-by-step instructions can be found here

How to Change or Set Permissions for a Secondary User

When creating or editing a secondary user (Settings > User Management > click on the User or select +Invite a User if creating a new one), you'll first select Full access or Custom access.

Full access gives the user full permissions and access to your Hospitable account. Note, however, that secondary users do not have access to billing, muting or unmuting properties, or accessing API keys.
Custom access allows you to set which permissions the user will have.

Set Permissions

If you selected Custom access, you'll need to choose which of these to add to the secondary user:

Permission	Optional Sub-Permission	Description
Reservations		(Can not be removed) View reservations dates, duration, guest information, & status
Reservations	Display financial data	View the fees for a reservation
Reservations	Manage Reservations	Add manual reservations & update manual reservations
Inbox		Access to the inbox to message guests and accept or decline bookings. Display and allow input of notes that can be shown on the conversation page and on the Calendar when a reservation is selected.
Calendar		Access the calendar
Calendar	Display pricing	Display nightly rates
Calendar	Update pricing and min stay	Ability to edit the nightly rate & min stay
Calendar	Update availability	Ability to block out dates on the calendar
Properties		View & update property information & tags.
Guest Experience		Full access to Guest Experience Add / edit / view: review rules, messaging rules, custom codes, canned responses, and message logs. (This allows a user to edit upcoming scheduled messages.)
Operations		Full access to Operations Add / edit / view: task rules, teammates, notification rules, and log.
Tasks		View tasks associated with Properties they have access to in the Properties Scope Tasks can still only be assigned to Teammates added in the Operations section
Tasks	Update their tasks	Update tasks assigned to the user (There must be an email match between the user and their Teammate profile)
Tasks	Update all tasks	View & update all tasks, regardless of assignment
Apps		Full access to Apps Add / edit / view: webhooks, email routing, & third party integrations like (Mailchimp, Flightaware, Autohost and Pricelabs). (Also allows users to suggest integration ideas)
Metrics		Full access to Metrics Ability to export data about reservations, reviews, tasks and payouts.
Direct		Full access to the Direct booking site Add / edit / preview sites and site information.
Direct	Display financial data	Allows access and visibility to Payout Methods and Payout History
Devices		View Access to the Device Dashboard and Setup page
Devices	Create, Update, Delete, Lock/Unlock	Write capabilities to the Devices Dashboard and Setup Page Allow users to connect, delete, and update devices