Our User Management section allows you to set permissions for each one of the secondary users on your team. This allows you to restrict or allow access to certain features on Hospitable.

How to set the user's permissions:

When creating or editing a user, you'll see two main sections that will be used to customize the permissions of your users:

Access - Section where you can set if you want the user to have full access or custom access to your account.

  • Full access gives the user full permissions and access to your Hospitable account,

  • Custom access allows you to set which permissions the user will have.

Permissions - Section where you can set the specific permissions for a user with custom access and which permissions they are restricted from.

Permission

Optional Sub-Permission

Description

Reservations

(Can not be removed)
View reservations dates, duration, guest information, & status

Reservations

Display financial data

View the fees for a reservation

Reservations

Manage Reservations

Add manual reservations & update manual reservations

Inbox

Access the inbox

Calendar

Access the calendar

Calendar

Display pricing

Display nightly rates

Calendar

Update pricing and min stay

Ability to edit the nightly rate & min stay

Calendar

Update availability

Ability to block out dates on the calendar

Properties

View & update property information & tags

Guest Experience

Full access to Guest Experience

Add / edit / view: review rules, messaging rules, custom codes, canned responses, and message logs.
(This allows a user to edit upcoming scheduled messages.)

Operations

Full access to Operations

Add / edit / view: task rules, teammates, notification rules, and log.

Tasks

View their assigned tasks

**Tasks can still only be assigned to Teammates added in the Operations section**

Tasks

Update their tasks

Update tasks assigned to the user

Tasks

Update all tasks

View & update all tasks, regardless of assignment

Apps

Full access to Apps

Add / edit / view: webhooks, email routing, API keys, & third party integrations like (Mailchimp, Flightaware, Autohost and Pricelabs).

(Also allows users to suggest integration ideas)

Metrics

Full access to Metrics

Ability to export data about reservations, reviews, tasks and payouts.

Direct

Full access to the Direct booking site

Add / edit / preview sites and site information.

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