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Manual Security Deposits for Airbnb

You can set an offline security deposit to be required for your Airbnb guest reservations.

Pierre-Camille Hamana avatar
Written by Pierre-Camille Hamana
Updated yesterday

Introducing Hospitable automated security deposits:
- Currently in Beta for Hospitable Direct Premium users

- Currently in Private Pilot for Airbnb reservations. Sign up here

Airbnb no longer allows hosts to charge a required security deposit to guests unless the host sets up a security deposit through an API-connected software, such as ours!

You can read Airbnb's article here.

Introducing Hospitable Security Deposits (New)

Hospitable now offers a fully automated security deposit solution that works for Airbnb. With this feature:

  • A refundable deposit is automatically taken 2 days before check-in

  • The deposit is automatically released after check-out (if no issues are reported)

  • All guest communication is handled via automated messages sent through your Airbnb inbox or in the guest portal

  • You get chargeback protection and included guest ID screening

  • A fee of 2% of the deposit amount applies

💡 This is the easiest and most reliable way to collect a security deposit for Airbnb guests, and gives you protection upfront - not after the damage has been done.

Still Want to Do It Manually? Here’s How:

  1. Go to Properties

  2. Select the property that you wish to add a security deposit to

  3. Select Pricing > Security deposit

  4. Set the amount that you would like to collect as a security deposit

Pro-Tips

  • Include information about how you will be collecting the security deposit in a New Reservation messaging rule.

  • If you will be collecting security deposits through a payment processor (ie. Stripe, PayPal), you can also include a payment link so that the guest can link directly to the payment portal.

  • If a guest has questions about this Airbnb policy, you can direct them to Airbnb's article related to offline collected fees here.

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