Introducing Hospitable automated security deposits:
- Currently in Beta for Hospitable Direct Premium users
- Currently in Private Pilot for Airbnb reservations. Sign up here
Airbnb no longer allows hosts to charge a required security deposit to guests unless the host sets up a security deposit through an API-connected software, such as ours!
You can read Airbnb's article here.
Introducing Hospitable Security Deposits (New)
Hospitable now offers a fully automated security deposit solution that works for Airbnb. With this feature:
A refundable deposit is automatically taken 2 days before check-in
The deposit is automatically released after check-out (if no issues are reported)
All guest communication is handled via automated messages sent through your Airbnb inbox or in the guest portal
You get chargeback protection and included guest ID screening
A fee of 2% of the deposit amount applies
💡 This is the easiest and most reliable way to collect a security deposit for Airbnb guests, and gives you protection upfront - not after the damage has been done.
Still Want to Do It Manually? Here’s How:
Go to Properties
Select the property that you wish to add a security deposit to
Select Pricing > Security deposit
Set the amount that you would like to collect as a security deposit
Pro-Tips
Include information about how you will be collecting the security deposit in a New Reservation messaging rule.
If you will be collecting security deposits through a payment processor (ie. Stripe, PayPal), you can also include a payment link so that the guest can link directly to the payment portal.
If a guest has questions about this Airbnb policy, you can direct them to Airbnb's article related to offline collected fees here.