Upsells: Offering early check-in or late check-out to your guests

You can now offer paid upsells to guests directly through Hospitable. Upsells can be found under the Guest Experience feature.

We started with two defined upsell types: early check-in and late check-out. These are available by default on your account but can be disabled, if you choose not to use them.

You have the option to offer the early check-in or late check-out from 1-4 hours earlier or later than the defined check-in/check-out time of your listing. You can set a different price, depending on the timing option.

When creating an early check-in/late check-out upsell, you need to select the currency you would like to offer this upsell in. This currency must match the currency of all of the properties scoped to this upsell and the currency of the payout method you have selected for this upsell.

You have the flexibility to offer your early check-in and late check-out to guests, under the conditions that work best for you. These settings are found within the template of your early check-in/late check-out upsells.

Can be purchased while booking: Enable this setting, if you would like to offer your upsell option during the initial booking flow, as well as on the guest portal:

Block Day before or after: Enable this setting if you would like to automatically block the day before (for early check-in) or the day after (for late check-out) when your upsell is purchased:

Decide how close to the check-in or check-out time, you want the guest to be able to purchase your upsell.

Early check-in and late check-out upsells are unique in that they are deeply integrated with Hospitable messaging and tasks systems.

Whenever payment is confirmed for an early check-in or late check-out upsell: