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Upsells: Creating Custom Upsells

Can I offer custom upsells to my guests?

Siofra MacNamara avatar
Written by Siofra MacNamara
Updated this week

You can now create your own Custom Upsells, to sell to your guests.

Custom Upsells can be added under Guest Experience > Upsells > Add New.

Details

Choose a clear, simple name for your guests and upload a picture of the upsell. The name and picture will be displayed in the Guest Portal and in the booking flow, if you enable that option.

Currency

Adding a custom upsells requires you to select a currency, which will be used for the price of your upsell. The currency you select must match the currency of the properties scoped to the upsell and the currency of the payout method you have selected for this upsell.

Note: Currently, upsells are supported in USD, GBP, and AUD. Support for an additional 36 currencies - including CAD and EUR - is coming soon.

Settings

Quantity: Custom upsells can be offered in multiple quantities. You can select the maximum quantity you would like to offer, per reservation, within the template of your upsell.

Booking stage: You can also choose whether to offer these during the initial booking flow or only after a confirmed booking.

To offer a custom upsell during the booking flow, you must enable the setting to allow the upsell to be purchased during the booking stage. This setting can be found within the template of the upsell.

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