Skip to main content

Booking.com Error: "Room Details Are Insufficient"

What to do if you receive this error message while creating a new listing on Booking.com

Nouran Smogluk avatar
Written by Nouran Smogluk
Updated over 2 weeks ago

If you're seeing errors about invalid room configuration or capacity, this means your property's room details don't add up correctly.

The most common configuration errors are:

  • Zero guest capacity set for the property.

  • Bed counts don't match guest capacity.

  • Invalid room types for your property type.

  • Missing or incomplete room details from Airbnb.

How to Fix This Error

The best solution is to complete room details in your Airbnb account, so Hospitable can push those to Booking.com successfully.

  1. Go to your Airbnb listing.

  2. Add complete information for each room:

    • Room type (bedroom, living room, etc.)

    • Bed type and count (1 king bed, 2 single beds, etc.)

    • Room-specific amenities

  3. Set a realistic guest capacity based on total sleeping arrangements.

  4. Save changes.

  5. Check that these have synced to the Property > Details page on Hospitable or re-sync.

  6. Try creating the Booking.com listing again.

Update Airbnb listing's photo tour section

To fix this specific error, you will need to go to your Airbnb account.

  1. Log in to your Airbnb account

  2. Click Listings and select the listing that you want to edit

  3. Under Listing editor, click Photos

  4. Click Create your photo tour

  5. Click Check it out to review your sorted photos

  6. Click Add + to add a new photo, then assign it to a room or space

Make sure that all of your bedrooms have at least one bed defined. There must be at least one bathroom in the listing.

Update in property details page.

If you have already updated your Airbnb photo tour, but the issue persist, you may need to edit property details on Hospitable.

  1. Log in to your Hospitable account

  2. Go to Properties and select your property

  3. Click Details on the left-hand side panel

  4. Scroll down to where you see Property and rooms

  5. By Rooms and features, click on Edit

  6. Make sure that the number of Beds are equal to or greater than the number of Bedrooms

  7. Make sure there is at least one Bathroom in the listing

Tips Based on Property Type

These are the things we'd recommend checking based on your property:

For multi-room properties:

  • At least one bedroom is required.

  • Configure bed types for each room.

  • Set appropriate occupancy limits.

  • Don't leave room configuration empty.

For single-room properties:

  • Choose appropriate unit type (apartment, studio, etc.).

  • Configure bed arrangements.

  • Set maximum guest capacity.

Related Articles:

Did this answer your question?