If you notice that your booking platform calendars or Hospitable calendar show different minimum night stay than what you expect, there are several things you can check.

If you use a dynamic pricing tool, please see this article instead.

Minimum night stays are managed directly from your Hospitable calendar. If you are using a dynamic pricing tool, make sure it’s directly connected to Hospitable and not to OTA platforms (like Airbnb, Vrbo, and so on).

Any changes made manually on your Hospitable calendar will be pushed to your listings immediately, regardless of sync settings.

When manually adjusting minimum night stays on your Hospitable calendar, follow these steps:

If you use a PMS on Vrbo, Hospitable will be unable to make changes to your Vrbo calendar. You can read more about those limitations here.

We cannot make changes to an unlisted/hidden/paused Vrbo listing. You will need to make the listing active before we can push minimum night stay to your Vrbo calendar.

If we attempt to push calendar data to your Vrbo listing while it is unlisted/hidden/paused, then those attempts will fail and be "Skipped". A "Skipped" attempt can never be retried! To fix this, please contact Hospitable support after making your Vrbo listing live, and we can help by force pushing calendar data to your listing.

While manual updates to your Hospitable calendar are always pushed to all listings immediately, changes made on your Vrbo lead listing's calendar are picked up during our regular 4.5-hour syncs.

If you recently made a change on your Vrbo calendar, it can take up to 4.5 hours for us to detect that change and display it on the Hospitable calendar.

Enabling minimum night stay sync will allow us to push prices from your Vrbo lead listing to your other listings.

If minimum night stay sync is disabled, your Hospitable calendar will show the minimum night stay from your Vrbo calendar, but these will not be pushed to your other listings.

If Airbnb is the lead listing on your property, and you either make manual changes directly on your Airbnb calendar or you have a dynamic pricing tool connected to your Airbnb account and pushing minimum night stays to your Airbnb calendar, then Hospitable will override those minimum night stays the next time we perform the 4.5-hourly sync with your lead listing. During this sync, we will detect that the minimum night stay is different on Airbnb, and we will push out the minimum night stay we already have in our calendar and override the Airbnb calendar.

Hospitable is the ultimate source of truth for minimum night stays.

Even if they don't appear to be active, connected software can make changes to your calendar. If you don't see what you expect, you can check for and remove connected software. This is how you can check your connected software in Airbnb:

Dynamic pricing software, like PriceLabs and Beyond Pricing should be connected to Hospitable, and not directly to your Airbnb listing.

Minimum night stay restrictions or requirements can be set on rule-sets on Airbnb. These will be applied to your Airbnb calendar, and can cause a discrepancy between your Airbnb and Hospitable calendars.

It works like this:

If you notice your minimum night stay requirements aren't being applied correctly, you should check your Airbnb rule-sets and edit or delete them.

You can see that on the multi-listing calendar on Airbnb.

Keep in mind that Hospitable only syncs with one rate plan on Booking.com per listing. We call that the Parent rate plan. Other rate plans (called Child rate plans) can be set up so that they take price and availability from the parent rate plan. However, Booking.com does not sync the minimum night stay to those. You must set that manually on Booking.com.

You can set your primary rate plan in Hospitable by going to:

You can read more about this here.

If you prefer not to use Hospitable to manage your minimum night stay, you can downgrade your Airbnb connection to a limited one. This will allow Airbnb to manage calendar and minimum night stay settings, while still using Hospitable to handle guest messaging.

This will not work for Booking.com! When you have Hospitable connected to Booking.com, they require you to make any and all edits on the Hospitable calendar.