You may see badges on your listings in the Merge & Match page or on the Channel connections page.
These badges highlight important information about how a listing or channel is connected and whether Hospitable can manage it fully. Some badges indicate limitations that may prevent calendar updates or listing changes.
This article explains what each badge means and how to resolve related issues.
Fully Managed
This badge means Hospitable is the primary listing manager for that listing.
Hospitable manages:
Listing data
Calendar
Inbox (guest messaging)
Operations
Note: There can only be one Fully Managed listing per booking platform.
Partially Managed
This badge means Hospitable only manages part of the listing.
You will see a second badge indicating which part is not managed.
Listing data is never managed for partially managed listings.
Certain updates may need to be made directly on the booking channel.
Unlisted
This badge means the listing is not currently live on the booking platform.
Vrbo
If a Vrbo listing is unlisted, Hospitable cannot update its calendar.
Note: You must make the listing live on Vrbo before Hospitable can sync calendar updates.
Airbnb and Booking.com
Airbnb and Booking.com listings can be listed or unlisted from either the channel or Hospitable.
To list a property in Hospitable:
Go to Properties
Select your property
Click the three dots (…) next to the listing
Select List listing
Calendar Restricted
This badge means Hospitable cannot update the listing calendar.
The reason depends on the platform:
Vrbo: Another PMS Detected
Vrbo has detected another property management software (PMS) connected to the listing.
Note: When another PMS is connected to Vrbo, Hospitable cannot make calendar changes.
If you believe this badge is incorrect, contact support.
Airbnb: Limited Connection
This may appear for two reasons.
1. Limited Connection
Your Airbnb channel is connected with limited permissions.
To upgrade:
Go to Channel connections
Click Upgrade next to the Airbnb channel
If this is a co-hosted listing:
The listing owner must connect their Airbnb account.
Hospitable must be able to claim the listing to manage the calendar.
Check the following:
Confirm the correct Airbnb account is connected.
Ensure the listing owner has connected their account (for co-hosted listings).
Verify the listing is published and active on Airbnb.
Make sure you are logged into the correct Airbnb account when connecting.
Note: Unpublished Airbnb listings will show as restricted because Hospitable can only sync active listings.
2. Listing Unclaimed
Hospitable may not be able to claim your listing.
A common cause is when your minimum night stay exceeds your default maximum night stay for certain dates.
To resolve:
On Airbnb, temporarily increase your default maximum night stay.
In the same browser (while logged into Airbnb), go to Channel connections in Hospitable.
Click Connect with Airbnb to reconnect.
If the restriction clears, reset your maximum stay in Hospitable:
Go to Properties
Select the property
Click Availability
Adjust the maximum night stay
Click Save
If the issue continues, contact support.
Airbnb Listing Quality Status
From the Merge & Match page, Hospitable displays two Airbnb tools:
Listing Opportunities
Listing Quality Status
These insights come directly from Airbnb.
Listing Opportunities
These are suggestions generated by Airbnb to help improve listing performance and visibility.
Examples may include:
Enabling certain booking settings
Adding high-demand amenities (such as a crib)
When selected, changes are applied directly to your Airbnb listing.
Listing Quality Status
This provides an overview of your listing’s health on Airbnb.
There are 8 possible statuses, ranging from Good to Suspended.
Note: The “Good” status does not display a badge. If no badge appears, your listing status is Good.
You can also view this status in Airbnb under:
Insights > Listing Issues
Clicking the status in Hospitable redirects you to Airbnb’s Listing Issues page for full details.
Missing Rate Plan (Booking.com)
Booking.com requires an active rate plan for Hospitable to update the calendar.
Note: If no rate plan is configured in Booking.com, Hospitable cannot sync availability.
See:
What to Expect from Limited Listings
If your listing is limited or restricted:
Hospitable will not push calendar updates.
Pricing and availability must be changed directly on the channel or the connected PMS.
External apps (such as dynamic pricing tools) will not push updates to that listing through Hospitable.
If you are unsure why a badge appears or cannot resolve the issue, contact support for assistance.