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How to Customize Your Direct Booking Site

Update your site’s branding, layout, and content to match your business and improve the guest experience

Written by Dawn Ginie Santoyo

Your direct booking site is automatically created using your property information, but you can customize it to better reflect your brand and improve how guests interact with your listings.

This article explains what you can customize and where to make those changes in Hospitable.


What You Can Customize

You can control several parts of your site, including:

  • Branding (logo, colors)

  • Homepage content

  • Property display and order

  • Images and hero section

  • Footer details and social links

These updates apply to your entire site and are reflected immediately after saving.


Access Your Site Editor

To customize your site:

  1. Go to Direct Bookings → Websites

  2. Select your site

  3. Open the Overview

From here, you can manage all visible sections of your site.

Direct Sites page in Hospitable with a site selected and Site Editor open


Update Branding

Your site’s branding is based on the template you select.

Available options:

  • Upload your logo

  • Update your site title and subtitle

Your logo also acts as a navigation element for guests to return to the homepage.

Colors and styling are determined by your selected template and cannot be edited manually.

If you want a different look and feel, you’ll need to choose a different site template.

Site editor branding section showing logo upload and site title fields without color controls


Customize Homepage Content

Your homepage includes several sections that can be updated:

  • Hero section (title, subtitle, images or video)

  • Property listings

  • Footer content

Some elements are:

  • Standard (always visible)

  • Optional (visible when content is added)

Also see: Managing Your Site Content and Sections


Manage Property Display

You can control how your properties appear on your site.

To reorder properties:

  1. Go to Direct Bookings→ Websites → Select your site

  2. Open the Properties section

  3. Drag and drop properties into your preferred order

  4. Click Save

By default, properties are displayed alphabetically.

Property list in site editor with drag-and-drop ordering enabled


Update Images and Hero Section

You can upload and manage images used across your site, including:

  • Hero background images or videos

  • Property images (managed at the property level)

Hero images appear at the top of your homepage and help define your site’s visual identity.


Add Social Links

You can add links to your social media profiles, which will appear in your site footer.

To add social links:

  1. Open your site in the editor

  2. Scroll to the Social section

  3. Add your profile links or handles

Supported platforms include:

  • Instagram

  • Facebook

  • YouTube

  • Twitter/X

  • TikTok


What You Cannot Customize

Some parts of your site are automatically generated and cannot be changed, such as:

  • Review selection and display logic

  • Certain page structures and sections

  • Booking flow behavior

Some site elements are fixed and controlled by Hospitable to ensure a consistent booking experience.


Important Things to Know

  • Changes are saved and applied to your site automatically

  • Property content is managed separately under Properties

  • Some sections only appear when content is added

  • Customization options may vary depending on your site type

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