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Managing Images on Your Direct Site

Learn how property and site images are managed and displayed on your direct booking site

Written by Dawn Ginie Santoyo

Images on your direct booking site are pulled from your property details and site settings. These images are used across your homepage and property pages to present your listings to guests.

This article explains where images come from, how to update them, and how they appear on your site.


Where Your Images Come From

Images on your direct site come from two places:

Property images

  • Pulled from your property details in Hospitable

  • May be synced from connected platforms (e.g., Airbnb)

  • Displayed on property pages and listings

Site (hero) images

  • Uploaded directly in your site editor

  • Displayed on the homepage as a banner or background

Direct booking site showing property image gallery and homepage hero banner


Manage Property Images

Property images are managed at the property level, not in the site editor.

To update property images:

  1. Go to Properties

  2. Select your property

  3. Open the Details tab

  4. Click Manage photos

  5. Add, remove, or reorder images

Changes made here will automatically update on your direct booking site.

Property details page with Manage Photos option and image gallery


Image syncing behavior

If your property is connected to a listing platform:

  • Images may be imported automatically

  • Once you edit images in Hospitable, syncing for those images may stop

Editing images directly in Hospitable overrides synced images from connected platforms.


Reordering and Replacing Images

You can control how images appear by:

  • Dragging and dropping to reorder them

  • Replacing low-quality images with higher-quality versions

  • Uploading multiple images at once

Image order is reflected on your direct booking site.

Image gallery with drag-and-drop reordering enabled


Hero Images and Videos

You can customize the main visual section of your site using hero images or a video.

To update the hero section:

  1. Go to Direct Bookings β†’ Websites

  2. Select your site

  3. Open the Overview section

  4. Upload images or a video to the hero section

You can:

  • Add multiple images (displayed as a slideshow)

  • Upload a single video instead of images

Site editor hero section with options to upload images or video


Image guidelines

For best results:

  • Use high-resolution images

  • Use landscape orientation for banners

  • Avoid text or watermarks on images

Large images are automatically optimized to improve loading speed.


How Images Appear on Your Site

  • Property images appear on listing cards and property pages

  • Hero images appear at the top of your homepage

  • Multiple images may display as slideshows depending on your setup

Some display behavior (such as layout and cropping) is controlled by your selected site template.


Important Limitations

  • Image layout and presentation are template-based

  • Some cropping or resizing may occur automatically

  • Only one hero video can be used at a time

Image order on some integrations (such as Google Vacation Rentals) may be controlled externally and cannot be changed from Hospitable.


Important Things to Know

  • Property images are managed in the Properties section

  • Site images (hero) are managed in the site editor

  • Changes update your site automatically

  • Editing images in Hospitable may override synced content

  • Image display may vary based on your site template

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